Wheelchair-accessible entrance
Yes
St. Christophers Hospital For Children- Ophthalmology in Philadelphia
Categories
Location on the map
Philadelphia, Philadelphia County, Pennsylvania, US
Accessibility
Wheelchair-accessible toilet
Yes
Amenities
Toilets
Yes
Planning
Appointments recommended
Yes
Phone: +1 215-427-2020
Opening hours
- Monday:8:15AM–4:30PM
- Tuesday:8:15AM–4:30PM
- Wednesday:8:15AM–4:30PM
- Thursday:8:15AM–4:30PM
- Friday:8:15AM–4:30PM
- Saturday:8AM–5:45PM
- Sunday:Closed
Comments (11)
I called in during the morning for an appointment, after 49 minutes on the line I was asked to come in right away for an emergency visit to see the eye doctor. I came in at 1050am and was called in at 1pm. I gave dr. Nicole Delorato a compliment for dealing with a child who was throwing a tantrum in the next room and told her she did good and has great patience, in exchange she responded to me “ you can get up and leave if you have a problem “ I was confused and elaborated on my comment, she then responded she’ll call security to remove me, infront of my family. She did not apologize for the wait, or for her comments. She did not introduce herself as we are first time patients and are bringing a 2 week old baby. She then responded “ I heard you when you said about time as you walked in “ I answered yes, we had an emergency appointment and been here for over 2 hrs, her response was “ I made the emergency appointment for you, I didn’t have to “ I then told her she is clearly frustrated and she should take a break and a breather, we will wait some more. She did not respond and stared at me angrily. I removed my family and myself and left. I do not recommend this Ophthalmologist to anyone.
Total reviews rating 2.8
11 Reviews for St. Christophers Hospital For Children- Ophthalmology 2023:
Review №1
2020-10-21I have called and left a voice mail every 2 or 3 days for 6 weeks trying to get my sons prescription script faxed to the glasses place near me to get him a pair of glasses. I am 9 months pregnant due any day and wanted them for him before I have the baby of coarse. I am in tears over how impossible it has been and still is. Please mind that I after 6 weeks am still leaving my voice-mail in a very nice and polite tone as if nothing is wrong even tho it very certainly is. I eventually called scheduling crying and the man was so sweet and helpful but said he works in a different part of the hospital he just schedules for them. He spent over half an hour trying to reach them himself to help me but when he did they told him they would not help and to just direct me to the same voice-mail Ive been contacting for almost 2 months. Im at a loss. Im tempted to drive over an hour to the hospital at 9 months pregnant with my special needs toddler to speak with someone just to get a script faxed and address this insanity.
Review №2
2019-04-30DON’T WAIST YOUR TIME!Showed up to my child’s appointment only to find out they canceled it a over a month ago. The claim they called and left a voice mail on March 7. Yet I have no voicemail. I showed up to our appointment April 30th only to be told it had been canceled. Apparently the doctor switched her days and doesn’t work here on Tuesdays anymore. We rescheduled for June, but will be looking to see another doctor in the meantime.
Review №3
2019-04-29The decision to see Dr. Bailey for vision therapy is one of the smartest decisions we ever made. She is kind, caring and very thorough. She really improved the quality of my childs life and I would recommend her to anyone and everyone.
Review №4
2022-07-21Great Doctor. Very thorough and very attentive to the patient.
Review №5
2015-09-12Dr. Spector and the staff here are amazing and super great with children. My son will go to any doctors office and be fine but when it comes to the eye doctor hes not a fan. But when I brought him here he liked all the staff and the doctor. Couldnt get a better group of doctors, nurses and receptionist. This will be my go to eye doctor for my son for a long time.
Review №6
2015-11-03So after a 3 month wait for my sons app, a clerk calls me and tells me the doctor will not be in and I will need to reschedule the app, she gave me another 3 month wait 😑I opted to take my son someplace else.This email came through asking me to write a review. Here it is.
Review №7
2016-07-02I was wondering if i can call make apt. for my lil girl 2day ??? she only 5 years old i took her there before which i was happy with the doctors how they work with her so she could be comfy & not scared. So i was vary happy with the results , she got glasses but the only problem is yes she can see so much batter but the problem is her left eye which what they call (( Lazy eye )) so sometimes it moves on the left side so it makes it really hard for her to focus !!! i have to tell her a lot of times when i see whats going on : Ill tell her baby girl close your eyes so when she opens it back up she looks straight @ u but its only a matter of time.Well its not getting any batter but only getting worse !!! She gonna start 1st. grade & shes a (A plus student & Honor student . So im so proud of her. so now i have to help her i am lil scared cause they did told me b4 if it dont get batter she gonna need a surgery & I feel this is the only option left. cause its getting worse. So i need to rush & make this apt 4 her. But afcours im getting nurvis for her. Anyway thank u if any advice please let me know & if i can call 2day to make apt for my lil girl.
Review №8
2021-03-09Am trying to get an appointment from December and its March and still cant get one omg no one answer the phone,its bad ,the worst place with communication,staffs is so nasty ,need to shut down ,they dont deserve not even 1 star
Review №9
2016-09-19Worse waiting time ever. i have to wait like 4 hours before anyone see my daughter. and appointment times are awful.
Review №10
2016-11-07Waiting time is really bad. But Doctors are great