Kerbside pickup
Yes
Staples in Philadelphia
Categories
Location on the map
Philadelphia, Philadelphia County, Pennsylvania, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Same-day delivery
Yes
Health and safety
Mask required
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Amenities
Wi-Fi
Yes
Planning
Quick visit
Yes
Recycling
Batteries
Yes
Ink cartridges
Yes
Payments
Cheques
Yes
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 215-551-7543
Site: https://stores.staples.com/pa/ph...
Site: https://stores.staples.com/pa/ph...
Opening hours
- Monday:8AM–9PM
- Tuesday:8AM–9PM
- Wednesday:8AM–9PM
- Thursday:8AM–9PM
- Friday:8AM–9PM
- Saturday:8AM–9PM
- Sunday:10AM–6PM
Staples in other cities:
Comments (94)
This is without a doubt the best Staples store in the area. Their print and marketing services and employees are top notch. They are always busy, but give every customer the attention they deserve. The print and marketing employees go above and beyond to make sure your project meets your standards. Kudos to the whole team especially Frank. I have used their print services several times and he is always working on multiple projects and providing great customer service.
Stopped by for a sign holder. Friendly manager came right up to me and asked if she could be of any help. Pointed me to exactly what I was looking for. Cashier woman was pleasant too. Hopefully with good leadership this place can survive the internet-purchase era.
This Staples location should be recognized for its exceptional dedication to customer service. This is true for both the store as a whole, and for the print and marketing department. Ive used many print companies across the country (including different staples and others, small and large, local and online), and have never experienced the warm and personable reception, and level of professionalism, that I do here. Their friendliness is A+, responsiveness is A+, general professionalism is A+, attention to detail and quality assurance is A+ . If there ever is an issue they are extremely reasonable and act quickly to course correct. I could list the staff by name and give kudos to each one, but I wont, only for the sake of privacy. The management and personnel of this store are obviously doing something right. There is much that other retail stores could learn from them. If you are looking for a place for supplies or printing, whether that be one-time or on-going, contact this store to see how they can help.
Clean store with decent selection. My wife & I were shopping for a new laptop. We were greeted promptly by Sebastian, who went above and beyond great customer service. He answered all of our questions, was honest & very knowledgeable, without ever trying to pressure us to buy.
Called to ask if they had something I wanted to buy, person on the phone was rudely like yeah we have that... after driving over, they didnt have it.
I have to say that I was completely blown away by the superb customer service of Nash. I called earlier today about a print job with over 150 pages. I had no idea that this project would take less than 20 minutes AND that Nash would go above and beyond the call of duty to make me dividers for the notebook I purchased. I have over 35 years of customer service experience and I exceed my customers expectations every time BUT I NEVER EXPECTED my experience to be better!What can anyone expect at Staples?To be treated like youre the ONLY CUSTOMER in the store.If you need to be treated with respect, dignity, and to be amazed at the exceptional work they do, GO TO STAPLES ON COLUMBUS DRIVE.Ask for Nash or Caleb.Staples needs to recognize these young men for excellence in customer service.Ill definitely will be a three peat customer. ☺️☺️😊😊
Caleb, Yvonne, & Nash are great! Eager to help everyone. On my worst days I go in & leave with a smile. 😉🌈🎶😻
I needed a lot of photocopies on photo quality paper for scrapbook/photo album for a gift. They did a wonderful job the same day, and my sister loved the gift. Good selection clean neat store. Helpful staff.
Never ordering business cards from here ever again ! I made an online order to pick up my cards at this store and they called me on the day I was supposed to pick them to tell me their machines were not working, so I was offered a refund. When I called to check on the status on my refund , the worker could not find my information and hung up on me, RUDE !
This is a great Staples store and very convenient. Got a nice portable charger for my phone. Leaving the parking lot is tricky. Its better to drive around the building and go through the back. Then the light can let you go left or right on Columbus Blvd. This time I walked but had to cross an I 95 off ramp
I ran out of ink and rushed to my car. My GPS said I would arrive 1 minute before closing so I called on my way. The manager had the cartridge I needed waiting at the counter for me as I arrived by the skin of my teeth. Truly a life saver. Thank you so much!
Sales floor team is good but a very small store with little employees. I was able to get helped with everything but the guy manager named Darren is little creepy ..hes loud and interrupts me while I talk I understand hes new but I think hes need social skills training again
The staff couldnt be nicer and more helpful than today when my kids were getting their school supplies. Their kindness, smiles and knowledge of where everything we needed was very helpful.
Friendly efficient staff not super busy. Outgoing associate who while waiting was engaging . Lots of services who knew you can take shredding there ?
Charged me 30% to make six copys of regular paper. Called it a rush fee. Absolutely crazy. Could use machine but they said no cash, saying I had to preload a card to use it. So I wouldnt get change that way and will be forced to either lose that change or come back to staples to use it. So I asked the associate to make me six copys of my regular sized paper so I can pay cash. Took less than ten seconds. And he gave me change but charged me 30%. Absolute rip off. Talk about great customer service!!!!
Had to have four pictures photo copy and arranged on one page for a funeral. Was professional done, beautiful job, done fast and done cheap. Was so happy, tiped the employee more than the cost of the job.
Very friendly staff! Every time I visit I’m always greeted and asked if I need help with anything. Very clean and the layout is very organized.
I droped of two package on Thrusday , dont know how it get lost . I will not leave it alone. I will find out who the one took my package😡
They sell computer with scratches on the screen. The day after, NYC shops did not accept to change it because I used it (ie. Opened it) Just a theft. So check everything before leaving the shop or better go elsewhere...
Excellent customer service by Nash and the rest of the Printing and Copying team. They turned around my requested print job extremely fast. Very friendly and professional staff!!
Conveniently located on Columbus Boulevard. The staff are very helpful and friendly. A great place to shop for office supplies and to use the business center.The business center offers use of computers and copy,fax and scanning services.
Its just a good place to do business. The associates are well trained and willing to assist when you need help. I go there three to four times a week.
Again left standing waiting for service for over 15 mins to pick up an order already paid for. Third time in 2 months. They obviously have serious customer service issues and dont need/want our business.
The copy and print center either doesnt have a phone or its broken. Very long wait times. I havent gotten through to them yet. 3 Calls and 30 mins later........ still listening to elevator music... not fine.
Excellent customer service both on the floor and at the register. They had everything I needed, great sales, and check out was fast.
Customer service was tremendous the represented was so helpful he stayed with me all the way thru faxing alot of things that unfortunately i forgot how tk use over the years
Manager is nice and accommodating. I was waiting a bit for online pick up before someone noticed me, but over all a good experience.
Great customer service
Good customer service
Ya know. Its a unspoken rule of discretion when it comes to this kinkos wannabe. The girl was stuffy, uptight and pretentious as hell. She says oh I cannot copy anything with a date on it what the hell? What If I needed my great great aunt Judith from Vermont s death certificate copied for the morgue? Total snubby incompetence.
Very Good
Great environment when you enter and hospitality goes above and beyond measures. Definitely will pick this establishment for my order pick up for now on.
Wonderful employees. Knowledgeable and very helpful. Didnt have stand in line for a long period of time.
Used the business center. Staff are very nice and incredibly helpful. Ready to assist with any request.
Very organized tons of back to school deals. Manager and staff very nice and friendly. Definitely recommend this location.
This is a pretty chillin joint. never had a problem here but they lost a star because of the weird tranny that works the register.
Friendly and helpful staff. Thanks Julie for your help. And clean and organized store.
Very helpful workers! Everything was so easy to do!! I will come back to do everything here all the time!
The employees in the copy & print center seem to have a problem with making copies... A little confused considering the fact that, thats their job & some of them dont know what theyre doing when it comes to making copies...
Staff was nice and helpful. Prices are ridiculous. $9 is too much for a binder!
Awesome staff.. very helpful.. and the manager there is very helpful too (I think his name was Randy)
Top-notch customer service! The staff is exceptional! Thank you for being so attentive!
Always helpful and friendly. The manager goes above and beyond to help every customer.
I Wonder what happened to that 400lb lady in P&C section.
Fast,awesome product outcome,friendly and helpful employees
Great people &great store went out of their way to accommodate us
Good for school supplies before the school start,the only complain is the isle too narrow everything else is good
Very helpful staff. The store is also neat and organized.
Like walking in a shopping mall paper towels hand soap NOT THE STAPLES I went to when I was a kid if they lowered there prices there would not have to do this crazy stuff
I had horrible service and will never return to this location ever again for printing email documents.
Had a pick up there.Corey was Professionaland Thorough. V. G.
Great customer service! Thanks Seth, the manger.
THE ASSOCIATES WERE VERY HELPFUL, I WILL RETIRN HERE FOR MY PRINTING NEEDS.
Love this store & I will be back!
Friendly staff, good layout, organized aisles.
The worst place to print.
ELLEN WAS NOT ONLY HELPFUL, BUT ALSO GRACIOUSLY CHARMING 🙂
Staff was very friendly and helpful.
Lucy is wonderful! Great store overall.
Great customer service in this Philadelphia location.
Horrible service! most should be at the unemployment line
Apparently understaffed, as wait times are horrendous. Patients welfare????
Great general mgr. Very helpful
This location farted on my receipt. Will not be returning.
Had everything that I needed and then some more.
Nice informative sales people.
It was clean and courteous help
Staples of Columbus Boulevard is the number one spot
Everything I needed in one stop
Everithing for school. Done🤗
UPS shipping is here
Weird product mix
Best for supplies
Great Service!!!
Good sales
Always great
Great
Helpful staff
Helpful
Horrible management
Nice people
What a joke.
Outstanding
Very welcome the staff very willing to help you in whatever you need
Total reviews rating 4.2
94 Reviews for Staples 2023:
Review №1
2022-04-06Yvonne in the print and marketing department is incredibly helpful. I submitted an online order for 500 brochures and she made sure to call and check on a few details before printing all of them. I cant wait to see them! I was so nervous about submitting my order online and she made me feel confident that they will look great. Thanks again Yvonne!
Review №2
2022-03-16Good store. Print and Ship Center staff is hit or miss. The ones who know what they are doing are excellent. The store is clean and if you shop the sales it can be affordable.
Review №3
2022-03-29Had fridge magnets and postcards made last night, Jason, who assisted in putting together our ideas on to the postcards and magnets was on point. He did a great job on our products . We will definitely use them again for our printing needs. He also looked for discounts for our prining , received 20% off the order.
Review №4
2019-12-14Satisfied customer at this location for years. Special shout-out to the print/business services department. They have produced high-quality posters, business cards, newsletters and flyers with short turnaround time and the best prices. Their UPS and drop off shipping services are very convenient, since the parking lot is huge. When I managed a nonprofit, we got furniture,supplies and essentials (coffee fixings) delivered for free.
Review №5
2021-12-17I came in to print out a last minute sign for a charity event and at check out realized there was a mistake (completely my fault) on the print. The manager came over and told me that they support charities and would be willing to reprint my edited design for free! I am so grateful to the amazing staff at the 1300 S Christopher Columbus Blvd location for their professionalism and kindness. I was in a bind with last minute planning and they were able to accommodate my rushed print!!!!
Review №6
2021-06-14Great experience. Havent had any problems. I would definitely recommend and return for more supplies.
Review №7
2022-03-15Went here to grab something and I was able to find whatever I needed, just your average Staples.
Review №8
2020-12-10As a business owner, I have been shopping at Staples for the last 2 years for all of my office supplies. Recently, I treated myself to a new Canon printer only to have constant issues with it starting from day 1. Since I purchased the protection plan, I took the printer back to store and was thankful enough to be assisted by Tech Sales Associate Kent and Manager Noah. Between the two of them, the helped resolve my issue. Kudos to the both of them for displaying such great customer service and issue resolution skills. In a time where customer service is rare and its much easier to get to no, they both were diligent in their efforts and got to YES! I am and will continue to be a loyal Staples shopper.
Review №9
2020-10-22Such a great experience!I’m am up and coming entrepreneur, and the business center met all of my needs. Caleb and the other staff was beyond helpful. Caleb assisted me with choosing the best labels and he also helped me with putting the finishing touches on my business cards.It’s was such an easy and rewarding process
Review №10
2021-07-07Staples at 15th Chestnut returned a logitech k480 .I retrieve the keyboard for my backpack. Inform the sale associate that I would like to return the item. He act like I had stolen it even though I had my email receipt on my phone.