Stuckey Buick GMC INC. in Altoona
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Altoona, Blair County, Pennsylvania, US
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Site: https://www.stuckeybuickgmc.com/
- Monday:8AM–8PM
- Tuesday:8AM–8PM
- Wednesday:8AM–8PM
- Thursday:8AM–8PM
- Friday:8AM–8PM
- Saturday:9AM–7PM
- Sunday:Closed
I will never go back!I used to swear by Stuckeys, but after the last week and mistreatment, I will never return.The staff doesnt return your calls, even after calling several times over the course of the week. I spoke to 5 different staff members. (3 at GMC and 2 at Ford in Hollidaysburg) not one could find a few minutes to call me back to move on with my repairs.Disappointed is all I can say any more.
Brian Escala was incredible again! As he stated to us, he really is a dream maker. We went in knowing what we wanted and he made it happen. Jason Parsons in finance was also great to work with. He was super friendly and personable. I would definitely recommend Stuckey, and especially Brian to anyone!
The people were very nice and accommodating. While we were at the dealership, the vehicle we were interested in had a deposit placed on it. However, we asked Tony, the sales manager, if he would mind trying to do a dealer trade for one. I found a vehicle that we wanted and alerted Tony to it. Within one day, the vehicle arrived at the dealership and we were able to drive away in it. We are very appreciative of the willingness and the drive to do business no matter what it takes. We will happily do business with Stuckey’s in the future.
Better make sure they are working on the right vehicle. Showed me pictures from a vehicle that wasnt mine. Tried to get me to buy parts I did not need. Took my vehicle to a local mechanic and turns out that I didnt need any of the parts they did tell me I needed. Waste of my time.
Over one year ago I asked the service department to fill out a MV46 form from the state to get a new license plate because mine was peeling. They passed the vehicle for inspection and gave me a different form that had to be filled out by law enforcement. Every state inspection station is supposed to have this form and fill it out free of charge. This year they refused to pass the inspection and continued to refuse to fill out the form, and they lied to me. they told me the form was optional and that it cost them $50. Both are false. I will be taking my business elsewhere for now, and will probably not purchase from them for our next vehicle. We purchased the vehicle, two sets of tires, and thousands in maintenance and repairs from them.
I contacted sales person Brian Escala with a specific vehicle in mind. He took the time to help me get exactly what I wanted/needed. He was professional, courteous, and attentive to my needs during the entire process. This was my first time buying from Stuckey/Brian and it left a wonderful lasting impression. I 100% recommend Brian Escala for all your car buying needs.
I think I reviewed the wrong location earlier! I purchased my new car from the Altoona location and the whole experience was great! Brady helped me and he was amazing! The whole team made the car buying process easy, quick and stress free! I am very satisfied! Thank you!
Amazing experience. I’ve been to multiple dealers in PA, OH, and MD. BEST DEALER HANDS DOWN. Bought a new truck $4000 BELOW KBB! Test drive was easy. Paperwork was easy and understandable. And the interest rate was EXTREMELY LOW. Can not recommend enough. Will definitely be buying all my vehicles here from now on.
I started looking for cars at the Subaru shop in Duncansville. Caleb Criste was very helpful and informative. I found two cars I was Interested in that were at the Buick GMC lot in Altoona. David Williams was a wonderful salesman to work with. He was helpful and patient. We ended up buying a car and were very pleased with the whole experience. I would definitely recommend Stuckey and both of these salesman.
Just recently bought our fourth car from Stuckey. This vehicle came from the Logan Blvd lot. Brian E. was our salesman and he was great. He was able to accommodate all of our requests and even followed up the next day as promised. Eric B. handled all of our final sales paper work in an excellent manner. We were in and out the door in less than 2 hours. We will be shopping here again when we need an upgrade!
We had to unexpectedly find a new vehicle within 5 days. We looked on the internet and started shopping locally. We went to a nearby dealership that our family had purchased 4 cars within the last 5 years. They weren’t willing to do much with negotiating anything even with our loyalty to them.We stopped at Stuckey’s and Dave met us at the door. We were open about what we wanted and what we were looking for. He was a great listener and followed through with everything he said he would. He even came back into work after leaving for the day when he found out we were coming back in. And stayed and walked me to the car once all the financial paperwork was as done. Top notch dude!! We are very happy with our purchase.
Jason Parsons was our sales person. He did well, and was not pushy. The vehicle we purchased looked great! Great price also! They accommodated my husbands request to put the vehicle on the lift so he could look underneath. Very pleased with that aspect of the purchase!We did wait about an hour to get into the finance guys office though. That took longer than expected. Overall I am very pleased with the buying experience at Stuckey. I’d go back and buy again!
Josh was very friendly, extremely helpful and great to work with. He was definitely knowledgeable about the car we looked at and was able to answer any questions we had about the car-buying process. With being a first time car-buyer, he made everything as stress-free as possible. Highly recommend!
It was honestly one of the most painless buying experiences that I have had. I went in with my three-year-old son and both Dave and Brady were Extremely patient with me. I filled out the pre-credit application and already knew what I wanted to pay for monthly payments and I had a trade-in and a down payment. They were able to get me into a 2020 GMC sierra with no problems at the price that I wanted. Not to mention that they were extremely comfortable with my son and were very understanding. Painless experience, courteous sales representatives, answered all my questions even before I got there, and got me exactly what I wanted in a two hour time frame. Not to mention, I love when a business treats kids like people and includes them in the process. I am thrilled with my new truck. They do offer some extra things that protect your pain and windshield and fabric. If I have any issues with it I will leave another follow up and review. Thanks Stuckey GMC!
We were helped by Brain E. and he went above and beyond. He was very personable and didnt push anything on us. We only told him what we were looking for and our price range and he found us the perfect vehicle. We would recommend him and Stuckey to anyone in the buying process.
I had a great experience at Stuckeys. My salesperson Brian was phenomenal. He was patient, gave me all the information I needed and wanted, and answered any questions I had. He walked me through the process because it was my first time purchasing a car. I couldnt have asked for someone better. The guy in the finance department was super helpful too! Everyone was friendly. The car selection was very nice and the place is very clean. Overall, I would recommend them to anyone. Thank you guys!
Came in without any expecting of taking a new vehicle home, was just going to look around. Worked with Brian C. and he was fantastic! Very knowledgeable, very helpful, and made everything go smooth with the purchasing process. I could not be more pleased with my experience at Stuckey Buick GMC!
Josh was extremely easy to work with, very detailed and organized. The team greeted us from the start and got us pointed in the right direction with what I was looking for.. Both him and Jake answered all of our questions and made us a great deal. Would recommend Stuckey’s for anyone looking to purchase a vehicle.
Carly is a rock star! In from Texas and realized my heat did not work, go figure. They ordered parts and repaired my car back to new and much better than when I dropped it off. The hard work by the team and professionalism is appreciated. Highly recommend getting service at Stuckey GMC.
DJ and Brady were so extremely helpful and courteous to my wife and myself. DJ took great patience in talking over all the wants we had in the truck we desired to purchase. Brady was so amazingly helpful in getting the financing we needed that fit perfectly into our budget. From start to finish we had an extremely wonderful experience after having had a terrible time with other dealers in the past. We will definitely be back for our next vehicle and I hope to find DJ there when we come back because he truly cared about what we wanted and made sure we walked out completely satisfied. I HIGHLY recommend these two gentlemen and hope the dealership values them for the assets they are!
We dealt with Brian Carter and he was fantastic. We knew what we wanted going in and we werent pressured into anything extra or more expensive. Ive never had such a great experience buying a car. Were 3 for 3 for great car shopping experiences the last month and a half.
I was in the middle of working on a deal, and they sold the vehicle, I was talking with them all day. The guy on the phone was very nice, and apologetic, they had supposedly pulled the keys, but they sold it anyway. I had spent a great deal of time making arrangements to buy the car. So i passed on another car in the process, so I hope that car is still available.
Brian E was amazing and put me in a car I love! He walked me through step by step the buying process and when requested that they only look into a specific bank, they respected that request and did NOT run my credit through multiple different banks like I have had done in the past at other dealerships! So happy with my experience
Great Experience. Very nice people. Quick and Easy didnt take all day like most dealer ships. Defiantly would recommend to anyone shopping for new or used vehicles. Great place and i recommend Jasonas sales consultant. He was Awesome!! Quick and painless. Great place!
Brian Carter was an excellent salesman and we had a perfect customer experience while at stuckey.We went back there a month later with my sister in law to get her a vehicle and Brian was excelent in working with her and us. These people work with you well done Stuckey.
My husband and I drove over 2 hours to see a specific vehicle. Zach worked with us over the phone to schedule our appt and was very personable and responsive to any questions we had. When we arrived, Eric greeted us and was so helpful and friendly. The whole staff was very awesome and worked quickly and efficiently to get us on the road. The price of our vehicle could not be beat. We had a great buying experience .
I can’t say enough about how great my experience was this dealership. I drove 3.5 hours because of their aggressive pricing and I was not disappointed when I arrived. Within 5 minutes, I was test driving the car I came to see and Brian was super helpful. He was not pushy, gave me the room to make the tough decisions and was very up front with me. I honestly couldn’t ask for more. The customer service before arriving was fantastic as well. Overall, Brian and the team at Stuckey were fantastic!
Dave Williams went above and beyond to help us with our entire truck buying process! We walked in and wanted to look but by the time we walked out we were truck owners!!!😍 We’ve been searching for a truck for a long time and Dave and the Stuckey team made it so painless! They were amazing at answering questions and talking through anything and everything!! We can’t thank you enough Dave!
We recently purchased our 2020 Ram 1500 from Stuckey Buick GMC. As soon as we got there Cory introduced himself to us and was very polite. He made sure all of our needs were met and made sure the process of buying our truck was easy and explained everything to us. We are very grateful for a wonderful experience with Stuckey Automotive! They never have let us down with any of our purchases! Thank you!
Eric Black was our salesman and he was terrific! I test drove three SUVs and he was very knowledgeable and patient as I made my decision. Once i decided on the vehicle the buying process was very easy. I would highly recommend the dealership as well as the salesman. We will definitely look there the next time we are looking for a vehicle.
Brian E. Met me outside, was polite and knowledgeable. He talked to me about the major details of the car and assisted me throughout the buying process. He is an excellent representation of how the car buying process should go. I’ll definitely come back and seek Brian out.Thank you!Brian did a great job. He was dedicated to service, met me outside, in the rain! Worth his weight! 👍🏻
I dropped my vehicle off at the appointed time. It was days before I received a call back. I was at work when I was called so I was unable to answer. Any time I tried calling back i was unsuccessful getting through to Alicia. The service center did diagnose the issue with my vehicle and worked with the warranty company to confirm repairs would be covered. That was a positive. Unfortately, I am unable to drive the vehicle after getting it back because the exhaust wasnt put together properly. I am also missing the plastic engine cover since taking it in to the service center. I now have to drive back to the service center which is over an hour from my house, wait for repairs to be completed and drive back. I have to take a day off work to do that. The exhaust is noticeably loud. My wife did not acknowledge when she picked it up but i noticed immediately and found the significant leak immediately as well. The first thing i noticed when popping the wood was that the plastic engine cover was missing. I am by far a professional mechanic so not sure how this was overlooked at the service center.
Had a very kind and friendly gentleman named Josh take care of us. Through conversation we found out he was a marine and my husband and I thought it was wonderful they hire veterans. Our experience here was quick and simple had no issues. Everyone at Stuckey was friendly. My in-laws actually purchased a car with this dealership as well! Big thanks to Stuckey we love our Durango!
Gage Stehley was our sales professional. He was very pleasant and good to work with. He answered all of our questions and was a no pressure kind of guy. We rarely purchase from dealerships because of the stigma associated with car salesmen. However this young man was fantastic. We highly recommend him!
This was our third vehicle purchased through the Stuckey Automotive family and it was a great experience! Our Salesperson Eric was extremely helpful, very accommodating, by continually showing us cars on a very very cold day and him being a Supernatural fan is always a plus!! The finance dept was helpful in getting us to the payment we wanted and everyone was just all around very nice. Thank you Eric Black and the entire team at Stuckey GMC for a great experience.
I just purchased a vehicle and am 110% satisfied with the entire experience. My sales rep DJ, was incredibly friendly, knowledgeable and made the experience a breeze. He went out of his way to get the vehicle I wanted and even worked on his day off to help the process along. Buying a car used to be such a dreadful experience for me until I started buying from Stuckeys. Thank you for the excellent experience!
I brought my truck in for service while working out in State College and had the fortune of Stuckey Ford getting me in with an appt. I had Don as a service advisor and he was delightful and very helpful.While waiting for the truck, I walked over to see what was available on the lot in the chance of getting something new. I was introduced to Josh Owen and he was awesome. He took the time to show me just about every truck on the lot and give me all the info for each one, even though I kept going back and forth not being able to make up my mind lol. His patience and knowledge with all of my questions was beyond appreciated. For now we’re staying with our F-150, but when the time comes for any of you Pennsylvanians to shop for a Ford, I highly recommend Josh and Stuckey Ford! They will definitely go the extra mile for you.Speaking of going the extra mile, I was so grateful to have the service tech, Greg, looking at our truck because he picked up on a rattle and took the extra time to really look into what it was. It turns out it’s a pretty big repair that will be covered under warranty (Thank God), as soon as I can make an appt to get it in, as it’s an 8 hour job, and they didn’t have time that day.Bottom line is, regardless of which dept you need, they’ve got you covered on all bases at Stuckey Ford!Appreciate all you guys, and “How Bout That” lol.Congratulations and best wishes to Josh and his wife on the upcoming birth of their son!
This past Saturday, my husband and I purchased a used 2019 Dodge Ram truck to replace our beat up 2007 Toyota. Eric Black was very professional and helpful. He was key to influencing the Sales Manager to offer us the best deal on our trade to make this a successful purchase. This was a pleasant vehicle buying experience and we would highly recommend Eric to anyone interested in a new or use vehicle.
We called Stuckey when we could not find the car we wanted locally. Originally it didnt seem like the deal could be made but Julia persisted and knew we could make it work. Her determination and business sense figured out a way for us to purchase a car from almost 300mi away from the dealership. Cory and DJ were excellent salesmen who sent us pictures and answered all 500 of my questions. Stuckey dealership was a pleasure to work with, they made this process easy and stress free. We are so happy with our purchase. Thank you!!!!!
I had accidentally gone to the wrong Stuckey building but ended up buying my new car here!!! I had wonderful customer service here. All the employees were extremely kind and always smiling.I had the pleasure of working with Cory Ellis and Kenny on buying my 2019 Nissan. Cory answered all of my questions happily and with no hesitation. He was very well informed, asked me the right questions on what I wanted and was looking for, and offered me services other places did not.Kenny was a super person. He definitely has a great personality to keep around. He explained about how the financing worked in depth with me as I never had to finance a car before and answered all my questions to the full extent. Thank you guys!!!
I came in today to discuss my options due to my current lease coming to an end soon. Christian Bickel was incredibly helpful and explained the process to me. He immediately pulled up vehicles that were a perfect match for what I mentioned Id like to purchase next. The entire process was smooth and very much appreciated.
DJ was a great salesman. He came in early, before his shift, to help get the vehicles ready that we wanted to look at. They were ready when we arrived, after our two hour car trip. He’s a great guy, offering excellent service. Was super understanding with our two kids! Thanks again.
I had researched which vehicle I was interested in purchasing, so called Stu keys and spoke with Courtney who assured me it was a available. When we arrived, Brian Carter came right out, showed us the car and went over all its features, put on a plate and we took it for a drive on our own. We returned, made the deal and within 2 hours we were leaving with our 2018 GMC Acadia. Brian was a great salesman and Kenny Kim a great financial associate, he made financing our loan easy with a good interest rate too. We enjoyed doing business with them. Thanks for a great car buying experience!
We came out today from 2 hours away, Eric Black was our sales rep and let me tell you.... he did not disappoint. Extremely helpful, kind, and personable. The service was outstanding from the moment we walked in the door. We highly recommend Stuckey Automotive Buick GMC.
I had an amazing and easy experience at Stuckey due to Eric Black. He made the whole process feel like a breeze and so did Kenny Kim in financial department. They both did an awesome job! Thank you both and I totally recommend anyone to buy with these two working there!
Best car buying experience we have ever had by far. Eric Black was quick, efficient, knowledgeable, and friendly. We pulled in to the lot and were on our test drive in less than 10 minutes. No standing around waiting for assistance. Carlos worked very hard as well to make sure we were got the deal we needed to be able to drive our new truck home that night. We have been recommending this dealer to all our family and friends, and will certainly be back when it’s time for our next car.
This was our first car from a real dealership and I must say it was a very enjoyable experience. Brian E. Was professional and humorous, made you feel at ease.The Stukey no haggle pricing is great which means no pressure sales.Overall we are very pleased and will be back when the time comes.Thanks for the experienceJudy and Dan Snyder
I bought a used 2015 Hyundai Sante Fe from Eric Black and it was the best car buying experience I have ever had. My credit was not the best at the time and their finance person worked really hard to get me approved. They also worked around my schedule to pick up the car, get me a temporary plate, and were even flexible about me getting them the down payment. Those are the extra things that separate the exceptional from the average.
I purchased a GMC Acadia yesterday, and had an excellent experience from start to finish. Eric Black our sales representative who was very patient and helpful, and their finance team explained everything very thoroughly. This was an easy process and would definitely recommend them to family and friends. Thank you!
Tyler and Kenny made this a hassle free and enjoyable experience. They were organized and professional along with keeping the mood stress free. I am so glad I chose to come here to get my new car. I will definitely be using them for any other car needs I have and send whatever business there way I can.
I worked with Aaron Cunningham. He was excellent to work with and very easy going. I told him everything I needed and wanted in a vehicle and he went above and beyond to meet my expectations! He made sure the car buying process was as perfect as possible for me and my family. I can’t say enough great things about him. I strongly recommend him for your car buying needs.
Fantastic experience. If you are in the market to buy a car, run here! Great new and used car selections in excellance condition. No hassle buying! The prices are very competitive. just check the KBB prices and you will see.. Eric Black was exceptional, very professional and friendly man. The manager Tony Muro was also incredible. I love my 2018 Acadia Denali! Go there! You will not be dissappointed in their selection and the service and the buying experience. Thank you Eric!! Thank you Tony.
Worked with DJ Patterson and Kenny Kim when I bought my car! Very professional and sweet! They took care of everything in a timely matter and had exceptional customer service. The entire facility had a very friendly environment as well! It was a seamless experience and I give them 5 stars all around!
Everyone was so friendly and accommodating. Eric Black was very nice and no pressure did I feel at any time. Thats what I look for when I need to make a major purchase. I recommend him if you are looking for a car. He will go out of his way to help you anyway he can, not to mention, if you have countless questions like I did, you can call him any time. He is a great asset to Stuckey Buick GMC.
My husband and I were tired of the run around other places gave us. The entire staff was professional and friendly. Eric Black made our experience top notch, he was personable, and was no nonsense in getting us the vehicle we wanted! Also, never felt uncomfortable or pressured. The service here would be hard to beat:)
I think they did the best they could,and helped on what they could as well. I brought my car in many times and they were very nice each time. I get a little worried over little things with my car because at times I have to travel for doctors for my children and I,so it’s very important I have a good working vehicle. I hope I didn’t get on no one nerves,LOL,but they were very nice and respectful each time😊
Ive have worked with many salesman in our lives, but this experience was absolutely 💯 % the best!! Thank you Brian Carter! No pressure, Willing to answer any questions and the price is just as we were told in the beginning. A great business to work with,from the moment we walked onto the lot ,Brian and the Staff at Stuckey Automotive made it a very pleasant experience. THANK YOU!
This dealership was maybe the best i have ever gone to. They didnt preasure us. They listened to what we needed. They didnt have what we needed on the lot. They said they had some coming. The salesman and internet team reached out immediately upon them getting the vehicle. They had all paperwork completed and ready to go. I think it actually took 30 min unlike when you go and its 8 hrs. I will continue to shop with these ppl.They were great!!
Had for the last couple months been receiving phone calls from Stuckey GMC. Stating they were interested in talking about buying my pickup back that I had bought from their former owning company three and a half years ago. I decided to take them up on the offer last week. When I seen a truck on their internet page that took my intrest. The process was quick and easy. The salesman Christian Bickel was very courteous and helpful from the time I walked in the door and even days after the sale. I would highly recommend both Stuckey GMC and Chistian for anyones future auto purchasing needs.
I first talked to Steve on the phone he got me all set up to come in he is a great guy very nice and very understanding with a great sense of humor. When I got there I was greeted at the door. Then I got my sales guy Brian and he was amazing he really worked with me even tho my credit isnt the greatest he didnt push me out the door like most places he actually got the ball rolling and then I had to wait for the bank which wasnt that bad of a wait cause I had to come back the next day because I was in there real late in the day so not much time for the banks to make a decision. But the next day my sales guy was off so I was greeted by the other Brian and he helped direct me to another guy which is the finance guy and he was amazing too hahaha I cant remember his name but he was really good to me hes the tall cute one then my last guy was eric he is very nice and awesome very friendly and he got me out with my new car. I love my new car so much. Overall I give them a 5 star if there was more stars i would definitely give them the max. If your looking for a place to buy a car I would definitely recommend stuckeys i went to the one on Logan blvd in altoona pa. They are amazing even the receptionist is a great woman. All of them have been so helpful and understanding and I had a wonderful experience.
It being the first time ever buying my own car, I was worried about the hassle and process. Luckily, I had Christian as my salesman! Not only did he help me find the most suitable vehicle for me, but also that buying a new vehicle doesn’t always have to be so stressful.
My experience at Stuckey GMC was great! Eric B. was my salesperson and couldnt have been more accommodating. He didnt pressure the sale but was extremely helpful with all of my questions. I would definitely recommend Stuckey and Eric to anyone. Jennifer, Ally, and Jimmy made up the rest of the team that worked with me. Outstanding truck buying experience!
Aaron Cunningham was great to work with. He answered most of my questions over the phone since I didn’t live close by. We were able to work out the deal and even have some paperwork ready to go for when I drove up the following day. I spent about an hour at the dealer finalizing financing and drove my new Acadia home. Great experience!
I had an excellent experience shopping for a new car at Stuckey Buick GMC. My salesman DJ Patterson was extremely knowledgeable and provided a variety of options that fit my budget and needs. I appreciate that he valued my time and worked hard to make the process as efficient as possible. I highly recommend DJ if you are looking for a new car.
Great service! Great response! I was very pleased with the response from the service coordinator. She was very courteous and helpful. Thanks to her, the mechanic and all involved with the repair of my truck. It wasnt much of a repair, but it was to me. Thank you again!
I purchased from out of state and had a very pleasant experience with everyone I interacted with at Stuckey. Brady and Brandon were great on the sales floor. Once I decided to move forward with the sale their finance side didnt push a lot of extras and their back of house paperwork and title folks were great too. Would highly recommend these guys and gals! Thanks for the positive experience Stuckey!
Great dealership that makes your buying experience friendly and hassle free. The sales consultant Brian Escala is outstanding to work with. He explained everything in detail and was very professional about making the deal. I highly recommend you check this dealership for your next buying experience.
Great experience with Brian Escala helping get me into my 2018 Ford F150. Brian went above and beyond to help me get the best rates and once my choice was made he got me into my vehicle quickly. Couldnt have asked for a better experience from the first day I walked in, to today when I drove out. I highly recommend working with Brian E. at Stuckey in Altoona. Thanks again Brian.
I had the pleasure of working with Aaron at Stuckey Buick GMC and I couldn’t have been happier with the service I received. Aaron took the extra time to find out exactly what I was looking for in a vehicle and presented me with many options. From start to finish the entire process of purchasing a new car was enjoyable and stress free. I’d recommend Stuckey and Aaron to everyone.
My experience at Stuckey Buick GMC (working with Brian Carter) was incredible! This was my first time purchasing a car, and the sales associates here made me feel comfortable and free to ask questions with no added pressure. This was much appreciated! I had been to numerous dealerships in the area, and my experience here was unlike any of the others.
Easiest car buying experience ever!! This place is awesome. Everyone here is extremely nice especially Summer. My new car was delivered to my front door. I highly recommend this dealership...I would also like to thank Aaron, Josh, Jimmy, and Brady. I loved working with all of them. They are a wonderful team!
Called for service and was quickly scheduled. Drop off and pick up of vehicle was simple including loaner vehicle. I never caught his name but the individual who handled that in person experience was polite and friendly. Elena(spelling?) was helpful over the phone and good at communicating the process and providing updates. Had my vehicle back in a day.
I had a wonderful experience at Stuckey Buick GMC in Altoona. I recently purchased a pre-owned vehicle there with the assistance of Brian. He was a great representative for Stuckey and explained everything all along the way. The price was reasonable and the service was fast and easy. Once I went to sign on the dotted line the process was easy and explained line by line with all my options. I highly recommend these folks.Thanks Brian, and everyone, thanks Stuckey Buick GMC
Came in and looking for a replacement car for my fiancé and Eric Black was the guy helping us. He was very friendly and didn’t pressure us like other sales people. He was super knowledgeable about what cars would fit us based of the features we wanted. If you’re looking to get a car go to Eric, you won’t be disappointed.
I just purchased my 2019 GMC Terrain from Stuckey, the experience was awesome 5 stars all the way. Brian was really nice and easy to deal with, Tony the mgr went above and beyond. My family will purchasing our cars AT Stuckey in the future. No hassles, professional, no pressure. Before I started my new career in corrections I sold cars for 25 yrs, so thanks guys for your upmost professionalism and kindness! I will tell all my friends and family of my experience, keep up the good work you guys are truly one of a kind!
Recently had the pleasure of working with Cory Ellis and wow, what a genius. His car knowledge and easy going attitude took all the pressure off going to a dealership. He helped me make a smart decision when I wasnt sure what to do. Highly recommend asking for him. Beautiful.
The service at Stuckey Buick GMC is phenomenal. Purchasing a car is such a major life decision. The staff, especially Jimmy Heinbaugh, made the experience wonderful. He made me feel comfortable, supported and valued as a customer. He took the time to listen to my needs and delivered top-notch customer service. I would recommend Stuckey to anyone and will return for my next car purchase.
Had a great experience friday night purchasing my Toyota Highlander!! Brian Carter was extremely professional & helpful in the process. Other than not being able to talk him into throwing a Yeti my way it was a top notch experience!! Highly recommend him & the entire Stuckey team!
Shady!!! Went to look at vehicle. Asked the salesman to show us the Carfax. He said they dont do that anymore. Why? He said Carfax isnt reliable and you cant trust it. His reason was, if someone has an accident and they dont tell their insurance company. And pay out of pocket to fix it then it wouldnt be on the Carfax. Which is true. Thats the chance you take.However, if someone had an accident that WAS bad enough to turn it into the insurance company or their was an accident report from the police. And they did get it fixed. Then it WOULD BE on the Carfax!!So basically they dont want anyone to know they might be selling a car that had an accident and went through an insurance company to get it repaired. Even a salesman at another dealership said it was shady and his reason makes no sense.Buyer beware!!!
Sales was great. Service will lie to you. We bought a Tahoe there 2 weeks ago and told them there was a defect in the touch screen. They said they ordered the part then they said they replaced the screen. We got the vehicle back and it did the same thing. We come to find out the screen was not replaced. They replaced a mod. In the rear that was a easier fix. When we told them it was messing up again the service advisor said they never replaced the screen. Now the car is back there again. We are on our 3rd time driving nearly 1 hour and 30 mins 1 way. So its a 3 hour trip nearly. When they say they have stucky 2 u. Its more like Stick it 2 u and not in a good way.
We had a great experience with our salesman Eric Black...he gave us a great deal on a beautiful new car and took the time to explain the new functions to us! Would definitely see him the next time we are looking and recommend him to anyone looking to purchase a vehicle.
Josh was absolutely wonderful with us. He wanted to make sure I was happy with my decision. Most car dealerships I have dealt with are very pushy about getting you into a vehicle, but Stuckeys didnt push for me to buy, instead they made sure I was 100 percent satisfied before I drove off their lot. He was very patient with my indecisiveness. Im glad I made the decision to buy from this dealership.
I will forever recommend Stuckey Buick GMC to anybody I can. My experience there made buying my first car even more memorable. I knew absolutely nothing about the car buying process, but with the help of my salesman Brian, I couldn’t have had an easier, less stressful experience. Never in my dreams did I think I would be walking away from the dealership with the car of my dreams, but thanks to the amazing sales team at Stuckey Buick GMC, they made my dreams a reality!
I do a lot of research before I buy a car. I want to be sure that I’m getting the best deal possible. After a few months of research I concluded that Stuckey Automotive had the best prices on vehicles and could easily navigate their website to see what was available. I traveled to Altoona and met with Josh. He was incredibly helpful. I love to haggle on the price of a car. I was certain I would never buy a car at a hassle-free dealership. Stuckey proved me wrong and I’m grateful to have done business with them. We love our 2019 Chevy Impala LT. I would HIGHLY recommend Stuckey if you are looking for a vehicle.
Brian was a fantastic sales man! We bought a sexy truck for my hubby and a van for me. Going to enroll my kids in soccer shortly while my hubby hauls big things around.Brian was patient with my 3 small tornadoes ripping around and the many times we installed 3 carseats into the back of the various cabs to make sure they fit. He also helped me to accept the fact that I need to drive a mini van around even if my kids arent the sporty type without being pushy.We will be back someday so I can buy a wrangler and do the jeep thing.P.s. Dear Brian, sorry about the playdough and crumbs we left around your desk. Sincerely, the tiny tornadoes
Went to Stuckeys on June 10th for an oil change and tire rotation on my 2019 Terrain. I was asked by Joe Apple if I would like to get a new vehicle and told him that my lease was not to end until February 2022. He then put me in touch with Brian Escala in sales. Since my vehicle had low miles and was in good shape, they wanted to purchase it. They, like almost every dealer in the area, were having trouble getting used vehicles. At the time, they had no Terrains. I did look at a Buick Envision, and although it was a nice vehicle, I wanted another Terrain. They found one at another dealership in graphite grey; however, that deal fell through. They got back on the search and found a Terrain in just the color I wanted, blue emerald. It was a win win for both of us.I am so pleased with them. They went above and beyond to make sure I was Completely Satisfied Great big thanks to Brian Escala and Eric Cook, and the entire Stuckeys team 👏👍
My experience was very good when buying my truck. Kenny and Brandon were both very good at getting my payment where it needed to be. Brandon even helped clean the truck, which is something you dont see a sales manager usually do. Only downfall is they wouldnt budge on the price of the truck and I tried to get them to throw in mud flaps which they wouldnt do. Other than that I would definitely recommend buying a vehicle from Stuckey Automotive Buick GMC
Brain was able to meet with me on multiple occasions at various times in the business day. I came in with an offer from my bank and Brian along with staff worked to get me a deal that beat their offer, along with providing personal, professional, and a transparent sales experience. I will recommend this dealership to every human I come into contact with for life.
We recently contacted Stuckey GMC in search of our next vehicle. Although we have not yet made our decision on what we will be getting, we have decided to go with Stuckey. We spoke with Aaron and his friendly and accommodating personality really impressed us. He has been working with us at our pace and hasn’t been pushy or overbearing the way other salesmen from different dealerships have been. I would recommend Stuckey to anyone and ask to speak with Aaron if you’re looking for your next vehicle.
We had the smoothest car buying experience that weve ever had! Kenny K is who helped us and from the very beginning he was confident and helpful, I was a little skeptical at first especially because my husband wasnt with me for the first part of it but Kenny *REALLY* came through for us. Despite some financial set backs, (on our end, not theirs) they were able to make it all work out for us the way we needed it to. Not to mention, they gave the VERY best offer on my trade....by a long shot ... after visiting three other dealerships in the area who were considerably lower. Stuckeys BY FAR has gone above and beyond for us. We will be life long customers of theirs.
Brandon was so kind and helpful through the entire process, would definitely recommend him and Stuckey Buick GMC as a place to buy your next car. I felt no pressure/obligation to buy and Brandon took the extra time and effort to look through cars they had that met my wants/needs and fit in my budget when the first one I thought I wanted didnt work out as I had planned. Definitely recommend! I found the perfect car for me (Nissan Murano) and LOVE it!
Just bought a 2018 Dodge Ram 1500 from there last week. I had researched ahead of time what vehicles I was interested and called in letting them know I was coming up.Josh Leonard is the salesman I was transferred to and was very respectful on the phone. I live and hour and half away from the dealership (Ridgeley, WV) and work full time along with online school so needless to say my available time is limited. Josh had the vehicle ready for me to test drive along with all the paperwork I would of asked to look at already prepared. He worked with me and a young couple at the same time, always bouncing between us making sure he kept us informed and went above and beyond addressing my concerns and questions ( I am very indecisive on large purchases). He walked over the vehicle with me as I asked questions and helped me move all my tools and equipment to the new vehicle. The finance team did an amazing job answering all my questions and reviewing all the paper work with me. Because of Josh and their finance team I could of been in and out of there in under an hour or two if I was not so meticulous about things.I have worked for 2 car dealerships myself in the past and purchased vehicles at multiple dealerships in multiple states and this is by far has been the easiest and most pleasant to deal with. I looked at vehicles from a total of 30 dealerships and could not find anywhere between Cumberland, MD and Altoona that could beat them on price or quality of vehicles. I was recommended by multiple people to go here and I will be recommending people here myself from now on.
I followed up on a Ford online, and Madi gave me a call early Monday morning. She was super friendly, knowledgeable, and followed up quickly on all my questions. Because of this, I drove from Pittsburgh to test drive the truck. As I came entered the door, I was greeted by Kenny. He was awesome, lined up the test drive quickly, and was very attentive even though he had a lot going on. I highly recommend working with Madi and Kenny at Stuckey!!
Thank you Brian Escala! You are truly awesome to work with. Brian went above and beyond to help me get my mom a new car. He drove to the Hollidaysburg dealership of Stuckeys and brought the Subaru to the Altoona location just to make me happy! Made everything easy for my mom whos 90 right down to removing the seatbelt clips from her old van so we could put them in the new Subaru! I bought my Buick from him and there was no question on who I wanted to work with for this purchase. Thanks again Brian you are truly 5 Star!
Everybody was very helpful, especially our salesman Eric Black. Eric worked with us from getting our trade in to driving off the lot in a new Terrain Denali! He was very patient and helpful with all of our questions and making sure we stayed within our budget.Thanks Eric!
Alicia was a great service advisor to work with. The vehicle we had serviced spends most of its time in Johnstown, PA. The 78 year old driver (my father) took it to the local Chevy dealership there, advising that it was nearing the end of its warranty and there were likely some issues, and that he wanted it to be looked at for the equivalent of a multi-point inspection. They were difficult to work with, advising that if nothing seems to obviously be wrong, we cant simply look over it. I then put together a list of items that I knew were faulty after doing my own multi-point inspection, and Stuckey embraced the opportunity to work on the vehicle and look at it as a whole, which turned into about $1,900 worth of repairs...fully justified. I have had Stuckey perform other work on my other GM vehicles, and will continue to work with them moving forward. For all of our family vehicles, they are housed in towns with their own dealerships (Johnstown, Philipsburg), but Stuckey in Altoona is where we go due to their level of professionalism and efficiency.
Christian Bickel was a huge help in getting us our new to us 2019 GMC Terrain SLE. He is knowledgeable & patient in answering all our questions. He adjusted things easily when we changed our minds. He’s even been helpful after the sale with a few questions I’ve had. And even though he’s not a fan of my rhinestone steering wheel cover, I highly recommend him if you need a car!
We just purchased a GMC Acadia from Brian Escala and it was the best car buying experience we ever had. Brian was very professional, knowledgeable and friendly. We felt very comfortable asking him questions and we were in and out in just a couple of hours. We will definitely return to Stuckey Buick GMC the next time we buy another vehicle.
I had dealt with Garrett Lestochi in the past so when my second son wanted to get a new car he was the first person I called. I told him what I was looking for and what I wanted to spend. He gave me some rough numbers to see if it was do able. I went to the dealership and was greeted outside by Eric Black. I told him Garrett sent me to look at some cars.i told him what I wanted to look at .My son was meeting me in an hour so he said he would have the cars pulled in front of the dealership whe I got back. When we got back he greeted us again outside and actually had 3 cars there. He thought the 3rd car was at a good price and we may like to take it for a drive. This has been one of the best car buying experiences I have ever had. Garret and Erics willingness to work together to get me what I wanted was over the top. I even learned that Eric had sold my husband his truck there. I am not one who normally fills out surveys but on this night I thought you should know your staff went above and beyond for my son and I. From the gentleman that did our paperwork in a timely manner to the the entire staff. We were there past closing and never felt rushed. I was not planning on buying that evening but they were so helpful and and not pushy that we did . I definitely will recommend your dealership to my family and friends and again a big thank you to Garrett and Eric for making my sons first car buying experience a pleasurable one. Give those guys a raise.
Worked with Joshua Leonard on a deal for a car when I was having a tough time getting a car because of some issues with my finances, they worked overtime on it and got me a vehicle. Great guy, great place in general, super nice, helpful and will do everything they can to get you into a car you deserve and can afford. Would buy from again!
I believe there was more suggestion to provide a 5 star rating than there was to educate us about the vehicle. Several staff could not and did not show any knowledge of the intricate workings of the vehicle. I did ask the sales manager how the cruise control worked, and he stated he only drove it to Hollidaysburg. He did not go the extra mile to provide an answer. With our previous purchase, the sales team or salesman thoroughly explained all functions of the vehicle and entered information in the vehicle computer provided by us. This was not done with this purchase. Why is there always an up sale from the finance people? Although we went a second day to finalize the paperwork, the interest rate should have been explained. With our numerous questions concerning monthly payment, did we realize money was saved with a better rate versus the length of the loan? In todays vehicle market you cant convince me the dealership doesnt do nor could provide a company that would do undercoating to the vehicle, who doesnt want to protect their investment. Buying a vehicle should never take the amount of time it takes, its almost like the dealership doesnt care about your time, only their bottom line. I might be a very picky person but if I were to detail the vehicle for consumer pickup it would be spotless, I dont believe this was the case here and yes I did point it out. What you pay for a vehicle in todays market the vehicle should have quality floor mats, not a piece of paper, whats that all about anyway? Yes I did ask for Matt Stuckeys number as I would have asked the same questions as stated here knowing that it would never be provided.
All staff were very helpful. Special thanks to Eric who took a lot of time to answer the many questions I asked and was great at explaining options, etc. He didnt pressure, just patiently took time to be very helpful. Bought a preowned 2018 Sierra and it has exceeded all of our expectations.
I am an elderly widow a little nervous about buying a vehicle. Stopped at Stuckey Buick GMC between Erik ,Kenny , and Tony The process could not have been any easier. Everything worked out to exactly what I wanted. Would definitely recommend them and go back for any future purchases. Definitely a five-star business.
I went into Stuckey to purchase a Buick Encore. The sales rep Brian that helped me get my vehicle was awesome. Very friendly answered all my questions. The whole transaction was fairly quick and Im in love with my Buick. I did however feel very pressured by another rep that was pushing the extended warranty. He didnt seem to want to take no for an answer but all in all I am very satisfied. Thank you Brian!
Total reviews rating 4.9
199 Reviews for Stuckey Buick GMC INC. 2023:
Review №1
2022-08-20Great experience purchasing my new Acadia. Awesome salesman that was very personable and professional. Actually had a fun time making this purchasing. Will definitely come back and have told friends and family about our great experience. Finally a positive experience purchasing a vehicle. Way to go guys 10/10.
Review №2
2022-07-13I had a great experience with Stuckey and I’ll never buy a car anywhere else! I am so impressed with the growth of this company and the extra mile they will go for your customer relationship and business. Everyone there was extremely friendly, not overly pushy, and made it an overtaking wonderful experience from start to finish!!
Review №3
2022-05-16I was treated well at this dealership by the Sales group. And the management. Be careful of the pressure of the finance group. Also, check out all of you’re available options when and if you want an extended warranty, particularly if you are buying a new car. There can be significant differences in prices.
Review №4
2022-04-23Best car buying experience I have had. Our salesman, Brian, went to work making the car we wanted come to fruition. Between him and the finance guy, Jason, we got the best possible deal and we were asking a lot out of them. It was the last place we tried, next car, it will be the first place we go.
Review №5
2022-08-02I have worked with stuckey dealerships for many years, this the first for a GM product. The service was right on target, fast and fair. I really appreciate the fact that they did not waste my time, I had less than 2 hours in the entire process, including test drive and pick up.Christian and the rest of the staff was great. Thanks
Review №6
2022-06-13My wife and I purchased a vehicle on April 30th from Stuckey. We purchased a 2018 Chevy Equinox. The buying process was okay. The salesman knew our budget and still allowed us to test drive a vehicle he knew was outside of our budget. He knew this was the first time we were buying a vehicle and needed some guidance. We asked for any suggestions on makes or models and were given the typical, “whatever you like”. After we found out the vehicle we loved was over budget, we looked more and decided to test drive the equinox. After we ran some numbers and my wife and I took a walk to talk it over, we returned to the office and the salesman had already taken another customer and we were directed to have a seat in another cubicle to wait for a different person to come start the loan process. Eventually everything was squared away and we left without issue. Brady was the best thing about that place. He was the one who handled the warranties and things. Nicest guy. Smart. Straight to the point. I would give him 5/5. Now a month later, over Memorial Day weekend, the tire pressure monitor alert popped up on the dash. We haven’t been driving the vehicle much, and I figured I just need to put some air in, so I waited a week and took it to the gas station to fill the tires. The sensor alert didn’t go away and wasn’t reading the pressure. I called Stuckey and they informed me that since I do not have an extended warranty and it is past 30 days, they will charge me $149.99 to run a “diagnostics” to see what the issue is, then charge me to fix it. So I asked, “so you sell someone a vehicle and a month later something needs reset and you charge the customer $150 just to tell me it needs reset? Then charge me again to reset it?” Their response, “correct. Since it’s past 30 days”... I already know the issue and just need it reset. It will take 5 mins, but they just want money. I wouldn’t buy a car from here if it was $10,000 less. Terrible experience.
Review №7
2022-03-28Took my truck there to have a recall done. Paperwork said it should take about an hour. I was in and out in 30 minutes. No problems whatsoever. Nice girl to deal with at the desk. Thanks for the great service.
Review №8
2022-06-16The staff is very helpful and caring. They took the time they needed to resolve the issue with my Bluetooth. I also loved my loaner vehicle. I will definitely be back again. Thank you all so much
Review №9
2022-05-30David Williams was wonderful as a salesman to work with. There was no pressure of any sort and we got a great deal..Brady Gerhret was also great and made the financing process easy and smooth..definitely will do business with Stucky GMC in the future!
Review №10
2022-06-10Went to this dealership first saw a few cars we liked... talked to salesman told him we were going to look around ,but would be back...Went back to test drive the car we liked... sat down to talk figures...salesman got up to talk to mngr..came back said we have a big problem.. we said what is that... the price on the car is WRONG!!!The price in the computer was right,but whoever stuck the price on the car looked at the wrong stock # and put wrong price on car an $8000 difference!!! Mngr said $500 is best he could do....for..... well lost a huge sale today!!!!!Didnt do anything to try and sell us that car!! Wont b back