No-contact delivery
Yes
Taco Bell in Philadelphia
Categories
Location on the map
Philadelphia, Philadelphia County, Pennsylvania, US
Service options
Delivery
Yes
Drive-through
Yes
Takeaway
Yes
Dine-in
Yes
Highlights
Fast service
Yes
Popular for
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Offerings
Alcohol
Yes
Kids' menu
Yes
Late-night food
Yes
Quick bite
Yes
Salad bar
Yes
Vegetarian options
Yes
Dining options
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Dessert
Yes
Seating
Yes
Amenities
Good for kids
Yes
High chairs
Yes
Toilets
Yes
Atmosphere
Casual
Yes
Crowd
Family friendly
Yes
Groups
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 267-323-2715
Site: https://locations.tacobell.com/p...
Site: https://locations.tacobell.com/p...
Opening hours
- Monday:8AM–12AM
- Tuesday:8AM–12AM
- Wednesday:8AM–12AM
- Thursday:8AM–12AM
- Friday:8AM–12AM
- Saturday:8AM–12AM
- Sunday:8AM–12AM
Taco Bell in other cities:
Comments (199)
The staff was very helpful especially in manager my only complaint is about the lobby being closed picking up food is a burden but they made it easier for me.
Brand new store with Very friendly staff. Clean and kinda compact. Food was hot and freshly made. Easily seen from broad street. This is my old neighborhood. Glad this place is here.
Taco Bell is always delicious one of my most favorite fast food jokes just delicious!
They lady broke my mother chip for her card while having an attitude but the food was really good.
I order uber eat when ordering I specifically said no beans on my nacos when I received it was beans on my food not cool. I couldnt enjoy my food.
Best taco bell around philly (three years ago)not any more. Already became the worst with sadly good employees..the food cold as dead body and check it out.this burrito supreme (more like burrito beans)and always extremely behind orders..what up!!?!?!?
I wanted to buy my food with cash , but I was told that they only take credit cards. I was not pleased. 🙄
I was picking up an order for someone else, not myself, but the service was well organized and the store was very clean. The most Id say is the cashiers are a little curt and/or rude. They are mostly young ppl, but should be instructed on how to greet and speak to customers.
Food was cold drive through was very slow, may need more employees. Service very polite.
They dont listen well sometimes especially if you ask for something to not be included in your meal... Ive had to have them redo things everytime Ive been there.
Always a great value with decent food!
Stopped in for happy hour slushies. Watermelon with tart candies inside and the mountain dew freeze were exactly what we needed for a hot day.
The one I went to is the tacosbell in Lansdale tasted and smelled horrible, I had the lobster bites, which was small some was burnt. I had 3 tacos dor, the shell must have been sitting in the cardboard too long and got moisture, but they heated it back up which gave it a horrible taste. The only thing I had that was good was the fish.
Arrived to pick Up My Order that was place for pick up only at 4430 N Broad Street around 9:50pm. And was told to leave because The Order was Not in the store. not only Did the Manager Get out of Character with me But She told me That my order was not there when I am now driving away with my food. I truly believe that she Could have been train better. Having a strong type of attitude in a position to lead Is terrible. I can imagine that others suffer from her lash out daily other than me. She was totally wrong and wanted me to leave without my food. Then pass me the food for my four kids (ball up and grumpy up) all my food was smashed and still paid full price on door dash. I understand jobs get hard but the public should never suffer because You are having a bad day - Month - Year! This is a scar on Taco Bell because this manager represents them. I will never return to broad street Taco Bell!!!
Wow this store Has Great Food and they are fast. I just hate it that my cheese fries come and go. Their fries and Kentucky fried chicken have the best DAM FRIES IN THE USA WITH KENTUCKY FRIES BEING #1 IN MY BOOK.
Love Taco Bell but this one is by far the worst. Staff yelling at each other in front of employees and eating food while not on break while multiple customers are waiting ages for their food. Ive been here twice now and the wait is insane, its not any busier than the average Taco Bell but they dont know how to prioritize or manage time well.
It was a very pleasant visit nothing special as far as my order a few crunchy tacos. It was prepared well and what was most important was the customer service. The customer service was excellent! The young lady at the drive thru was excellent and deserves to be recognized bc thats something that either you have or you dont and at a young age she gets it.
From the speaker to the window, took almost 5 minutes then I sat at the window for literally 15 minutes. I kept honking to get their attention they ignored me first the they looked at me and shrugged but never came to the window. then 3 minutes later, she brought me my order. She never apologized for the time. When I asked about the wait, she acted as if I didnt have the right to speak to her. I swear, I will never go to this taco bell ever again and I will make sure that no one i know go there. I wish I could give negative stars. They had time to play with each other and with their phones. But not to take care of the customers. I saw most of them scratch their heads and play with their phones but never changed their gloves or wash their hands. Whoever was the manager on duty, should be ashamed of themselves
The Young Lady That Took My Order Was Just The Epitome Of Ignorance!!! No Customer Service! No Business Etiquette! I Started To Just Pull Off!! My Grandson Loves Taco Bell Though! Smh!!!
Ordered 12 soft tacos and they couldnt be any colder not to mention it was barely cold outside.There was lettuce and cheese all over the box and some wraps werent even wrapped up. I would give this place no stars if i could because the quality was horrendous.
I had a horrible experience.. ordered $30 worth of food and almost everything was wrong when I went home. And the crunchy tacos were softer them the soft tacos.. all in all I was not impressed. Threw half of it away. You know its bad when the kids didnt like it.
Its a hit or miss here with wait times in the drive thru
Horrible customer service from management because they were short staffed. Very unprofessional. Was made to come inside to pick up my drive thru Mobil order. Was charged twice for my order and after waiting a long time the order was incorrect and not good. Will not go back. Id rather take the loss than go back to this location.
THEE WORST !!!! I WILL NEVER EAT FROM THERE !!! I WAS ONLY THERE TO PICK UP AN UBER EATS WAITED 15 MINUTES BEFORE TELLING ME THEY DIDNT HAVE WHAT THE CUSTOMER ORDERED . YOUNG WOMAN PREPARING FOOD WITH NO MASK ON . YOU COULDNT PAY ME TO EAT FROM THERE!!! THEIR RATING IS A MINUS 0
Just unorganized and have the worst production team I seen at a taco bell. If you do any delivery service prepare to wiat over 40 minutes for food. When ordering food more than likely will be cold
Parkinglot is very dark. Waited inline for a very long time. Fries were cold and for an order of fries i believe we received 6 fries in total. Taco was runny, soggy and soda filter was not changed because the soda tasted like juice. Very sugary and i used to work for kfc tacobell and know the difference. Nice lady at windows just horrible product
Very very very slow. I was in the drive thru for half of an hour.
Great customer service: pleasant, warm & friendlyTacos were good & freshBroad and Wingohocking St.
I asked for chicken to substitute the beef. Once I got home, it was beef n not hot. Also asked for just beef, cheese n lettuce on the taco, it came out filled with sour cream n little meat n cheese🤦🏽♀️
Incredibly friendly staff, the restaurant is also amazingly clean and nice. Food is general Taco Bell food, nothing special, but for a Taco Bell this was by far the nicest one Ive ever been to.
Quick service. The food is kind of cold. Needed they talk about each other about each other and others that come here.
Worst place to eat any kind of food, either they are out of things or whatever they give is bad quality they need to learn some manners while they are treating Customers. They need serious type of training or something mind as well they should shut down this place 🤌👎
I ordered the Nacho taco party pack and it was the best ever. KUDOS to the Team member who made it. It was the best. I always have a great experience at this location.
Go during the day! its nice at day time
Another location that says its open for dine in and its not.
Almost every employee at Taco Bell has been very polite and friendly to me. They serve the food quickly, and it always tastes really good and the prices are reasonable.
I was here several days ago when to get six Tacos hard shell this was my second time visiting this particular Taco Bell, I had kids and my car and I asked that young man at the counter who waited on me may I have one of the trash bags and before I can finish explaining he flat out said no we can give out trash bag because things are hard in here I want to lay the bag down on the backseat of my car so the kids wouldnt mess up my seats and floor I dont think one trash bag would have made a big difference he was just one ignorant kid. They need to better train the employees to be much kinder and polite to the customer specially customers that help generate their paycheck without the customers they will not be able to generate a paycheck let alone run a business without the customer.
Taco Bell has been advertising a new five dollar meal. I couldnt remember the name of the meal and the cashier did not know either. There was no advertisement for the meal. I was very disappointed that nobody could help me.
The food is good, but the customer service could use a little help.
I love it food is fresh. They slow but no need too complain. Better than the taco bell down south philly. They food is gross nd not fresh at all. Over there on passyunk. They need too go outta business
Some items will and have been removed. It was some confusion when I placed my order. Ordered the first item then silence. I was hot but she was nice after pulling up to the second window.
This was the best Taco Bell on Ben to all the ones in Delaware never have what you need in your food is never hot my food was so hot coming from here I burnt my mouth very good very clean very fresh very fast and service
From where I was there was 2 workers working and all the others in the dining area making TikToks. Management really needs to get their employees.
Employees need to be taught to check items before handing them to customers. I usually check my bag, but the one night I didnt, I did not receive anything CLOSE to what I had ordered. The young boy at the window even asked if I wanted sauces, I told him I did, and there were none in that bag he handed me. Not to mention, they werent busy in the drive thru. Its a mess.
Absolutely Terrible!Get it together Miracle P.This was the person who took the order.Cold food incorrect ingredients..Playing in the business.Not a good experience Taco Bell.
Very small place food was good clean place dirty tables. I ate n the air con was great . I had no problem other then having to wipe my own table down.
Needs better service when it comes to Uber eats because I ordered $30 worth of food in $10 worth of food came. Nothing of what i ordered was right down to the drink and what was in there was cold.
Its new so still very clean and fast service everything was hot and fresh!!
If you like poor service. Thats the place to go. Taco Bell please retrain your staff...its 2021
Super friendly staff! Fast service! And they know how to hook a girl up with the mild sauce! Will be back.
This Taco Bell gets 5 stores simply because the employees attitudes. They are always kind and polite, they above and beyond their paycheck to make sure youre satisfied.
Horrible service, when we pulled up to the drive-thru the person told us that they didnt have any food and then started laughing and said she was just kidding and asked us what we would like!
This is the third time I’ve ordered from them in the last few months. No fire sauce. If you are looking to get it here don’t bother. They don’t even tell you.
I was doing deliveries, after having me wait for 30minutes, they tell me they didnt have the order I came to pick up. They need a much better system in place!
The night staff here have very nasty attitudes. I ordered through PostMates but I called just to make sure they understood how I wanted my food made and the lady that answered the phone had a nasty attitude and got smart with me and talked to me like I was slow because She didnt understand what I was saying. Then, they had me waiting for my food for 20 minutes just to tell me that their machine was down so I couldnt order anything; And I couldnt even order from somewhere else because by the time they made me aware, other places had closed. Very bad and inconvenient experience here!
I went through the drive through for a late snack. I ended up ordering three things, a Mexican pizza, a soft taco, and a caramel empanada. Waited 20 minutes for my food after I ordered. After I drove off, I realized my caramel empanada wasnt in my bag, and I didnt go back for it because the staff was terrible and seemed extremely overwhelmed already, plus I was already there for a total of 45 minutes and just wanted to go home
Dont go here its horrible a person got out of there car and broke the door in the front and was trying to broke the Drive-thru windows and no police came not safe for customers and employees
Only drive thru was open and I didnt get all my food.
I love this taco bell...its the only one anywhere near my part of the city and its the cleanest one that i have ever been to and i have never ever gotten sick from eating at this particular taco bell!!! I dont go often maybe treat myself once a month or something like that but its worth it my daughter loves it so thats a major plus!! Uf your in the area i would suggest going here over McDonalds anyday!! Just by walking in you can see how clean it is and with fast food thats always a plus!!
Good food, rough location. Youll be ordering your food from behind bulletproof glass separating the customers from the employees. If the atmosphere was more pleasant, Id have rated it higher.
Taco Bell is just what it is a fast food chain. I gave it 2 stars because the customer service kind of sucked and you can go to other Mexican fast food places and get better quality.
I enjoy their food. The service is good!
The service in this place is the worst, I do not recommend it to anyone
Food was pretty food and didnt take long which happens most times i visit
Ordered inside on the touch screen thing was immediately given my box in 2 minutes and the five layer was great
Its was ok took 5 minutes to make 6 tacos but other than that they were decent
Service fast friendly and my food always neat even tho its a fast food spot. One of my favorite locations.
Slow and mediocre service. No attention paid to orders, masks worn on neck, not face.
Very rude and unprofessional, not my fault you work at taco bell.. dont know who is running this place but everyone here is so rude.
Love the Bell, but their customer service needs work. Sometimes rude, not paying attention, and too much playing around. Theyve gotten my order wrong twice.
Natasha is the best. She gave me three best service Ive ever had at any drive through. Ill come back just to see her 💖
It was okay. Nothing stood out about it. Just a regular fast food place.
Great place in great stuff food always tastes good
Staff didnt seem prepared for the Fourth Meal rush at about 8PM on a week night. Nice that you can order from both the Taco Bell and KFC menu. I love the weird variety in Taco Bells rotating features items.Food prep took forever and orders were filled way out of order. I ordered along with three friends-- I ordered first, received mine last. The KFC part was kind of cold so Imm assuming the Taco Bell stuff fell behind. Staff forgot to give me my soda cup, so I couldnt drink any Baja Blast until I asked after receiving my order, which took another three minutes until someone came to the pickup window. The place was busy, but cmon.Not sure if this is independent or corporate-- but it seems like they need to better track their shift sales trends and staff accordingly. That said, its a fast food restaurant in Philly, so it about matched my expectations. If youre driving and the time is about the same, visit the Center City or Bala Cynwyd locations for better service.
Ive got to give it to Taco Bell, the food has been pretty good lately, it use to upset my stomach. Is it authentic Mexican food, I dont know, but I might pay them a visit today 😁.
If you want a taco, go here. Its horse meat, but good horse meat
The staff and the customers are both kind of rude. Personally, I dont have any issues with my orders, and I dont cause issues. However every time I go in, there is a customer not satisfied with their order and being loud and belligerent about it. And the staff-- instead of taking care of the customer so that the customer may leave -- will roll their eyes, want to argue through the plexiglass or try to ignore the customer altogether.
Tacos & nachos be soggy by the time i get home i usually have them separate my nachos so they arent but for the last month they been saying they cant new manager loves being difficult or maybe its me
Grab me a dinner pack with some of those cinnamon balls those are the best if you havent tried them you should Im hooked
I know these reviews are a lie. Why is it everyone I order via Uberearts I’m missing half of my order? I’m starting to think it’s deliberate.......And stop posting fake reviews
The drive thru was down so I had to go inside. Totally inconvenient
Terrible service. They never get the order right and the wait is usually over 30 minutes. Weather you go in the store or use the drive tru.
No lettuce 🥬 no credit 💳 then staff had a nerve to have a attitude. Just shut it down at this point because this is ridiculous 🤦🏾♀️🤦🏾♀️
Food was very good and great customer service!
Slow service. Workers with attitude problems. Inconvenient dining experience. Drive thru backed up. Menu specials not honored
Tacos were delish service was quick and professional but I should have checked prices for a party pack or gone myself overall i will have tacos again and visit in person
The air conditioner never works in this store. The store always seems to be in need of repair. Roof leaks, entryway floor issues. Something is always leaking or the bathroom is not working. Depening on whos working service can be friendly or hostile..
I love tacos and the staff here are really nice and quick 🌮🌮
Love the atmosphere and its clean and friendly
Customer service at the window was superb. I would go back.
I went to this taco bell, and I ordered the $5 box that they have advertised on T.V commercials and your cashier said that they didnt have it and that their was a shortage in tacos. She told me & another customer....
Food was nice but I preferred not to use the touch screen to order food
The workers were a hot mess; cursing and engaging in inappropriate conversation for all customers to hear, including my young child. Food was fine.
Always takes forEVER filling your order & the car in front of you. Not to many tacobells around so we just go because.
Great food and staff
My son absolutely loves Taco Bell so Im biased.... But if I werent Id just generically say that theyre consistent... And thats all :)
Delivery drivers have to stay in the drive thru line to pick up food that have been ordered already, waiting in line for people who are just ordering . Non sense . Manager use your brain
Excellent and quick service friendly workers
Dont let me speak on it lol
Horrible experience... Food was cold and employee was rude she had a nasty attitude. I will never eat from there again. Plus they do not answer there phones and she never gave me a receipt because she knew I was going to do the survey. This was at 7:09pm in the drive through. Over it
Service was fast lines were not long and food was hot when we reach home.
I love the Taco Bell special soft tacos and burritos
Horrible customer service, expensive food that doesnt taste that good
I simply love taco Bell food is always good and that new creamy pineapple drink was absolutely delicious
Ordered through grubhub on a Saturday night food was delicious not to mention they added and removed anything I requested....will order again...
They dont adhere to their own M effing store hours
That taco bell is the one to go to so far no problems ever
An hour for food is crazy and still never got it bad service !!
Quick service. Hot food. Pleasant, friendly staff. What more could you ask for in fast food?
As soon as I pulled up there was a long wait after we got our food they forgot my cinnabon delights and the employees didnt seem to care
Drive thru was really fast
I hate going to this taco bell . The manager needs to really supervise his employee staff..The one on city line ave is much better.
Ratchet unprofessional staff... food was fine
The food was good, the staff needs customer service training
The night shift people need some serious training In customer service they served me tacos with no meat I’m so mad I got home an none of my tacos had meat I got there at 10pm the DONT close til 11 don’t see why the didn’t add the meat
This place is will mess up a large cup of water
Food was prepared properly and swiftly. Cashiers were friendly albeit a bit over worked.
The customer service was excellent no wait quick service very polite workers.I wish there were more stores like it.
My Crunchwrap was terrific. And the new automated Kiosk was...interesting.
Very stingy on the meat and they didnt drain it well my chalupa was soggy
Pretty good food
Everything was as expected, food was just as stated. Nacho chalupa was very tasty.
Worst Taco Bell in North Philly. Long wait times, just for your order to come back wrong. I only go there because the next nearest Taco Bell is an extra 10-15 minutes away.
The second time I order delivery from there and they always send the orders incomplete 😡
Young snappy cashiers and workers here on the upside food was fine but wasnt really trust worthy to eat after all the backlash
Great place, wish the staff was alittle more friendly...
Standard fast food place...make sure to check your food before leaving!
Erica is the best ever she has the most up respect and let me get free refil and I didn’t even buy anything.
I did not ger my free taco 🌮 just because they wanted a card so my question is do they just want the money for the card or is it really just a free taco
There customer service could use a little adjustment. They are not that very nice. There rude.
Service ok food was ok but I had better from a different Taco Bell
When u want a small fast meal
Drive-thru fast and efficient and good customer service
Love my nachos grande
The service was good n the Manager on duty, I think his name was Santiago took care of me n he was very nice n profesional!
I love this place; it has my choice for gluten free nachos and Mex food that cost less
Idk why but they always give me extra food so for that they get 5 stars lol
Food is good its a little hard getting back onto broad St, especially during rush hour
Good food great service and my favorite drink, Bahama blue Mt. Dew.
Staff and manager was polite and friendly.
Was ok. Other taco bells are better.
Nice staff, good vegetarian food too but small dining area.
I ate a taco $5 box innocent my pressure Sky High I couldnt even see to drive it was overnight
Food was hot. Great customer service.
Terrible customer service most of the time
Awful service. Food was missing from my order and just tossed in the bag causing my food to spill out. Very disappointing.
They gave me all the wrong items they even forgot a couple thi gs as well and it was surely printed on the receipt.and when ordering the girl was so rude they gave me no straws,napkins forks or anything
Good Food Slow Service
It was horrible people who seem like they were trained right the food was salty especially the chicken they aint taste like macaroni and cheese the best skin was the biscuit
Service is cool here. No complaints
Very unprofessional conduct displayed by most of the workers. Long wait for food. Order was messed up
You cant go wrong with churchy tacos theyre delicious
Service was horrible.Waited 20 minutes for my order. Roof leaking in the restroom, no safety precautions in place.
Honestly the was ok. But the young Lady working there. She was phenomenal.
Good, fast and accurate service
Good, but could attempt to clean up a little better. Makes me stick to drive-thru.
🌮 taco were soggy, I wanted fresh Tacos , not old tacos
Love taco bell selection. Not crazy about the ones merged with KFC.
I also love there baby mints I take them to church the ladys love them
Twas not so bad.
Taco bell is great place to get a burrito, taco or quesadillas. Yum. We like it.
Great customer service food was good
Service sucked... drive thru employee pathetic
Literally waited 2 hours for 3 tacos
I waited 25 min in the drive thru
I loved their chicken burrito. Very helpful staff.
Food good . Some of the people that work here got attitudes
They closed early soon as I got here. 8:45pm I thought the dine hall close at 9pm
Them tacos...and sauce packets was clean
The real deal is here with 5 bucks you can have a box with 3 o 4 diferents flavors and a drink too
Late night staff is extremely rude. They need to be replaced or the establishment will continue to lose patrons.
Good
Love their quesadillas very spicy everybody go grab one theyre delicious
Consistently good food prepared quickly.
The staff is young but very polite. And accurate with orders.
Cashier very nice even though she got some if my order wrong.😗
Long lines slow service but food was good
Very good service
Didnt have chips for the Nachos, can you believe that,
The food was delicious and the workers were very friendly
The gentleman at the register was friendly, but my KFC meal order was drowning in grease.
I love their Chalupa.
Good tacos and burritos if your in the mood its really good Mexican food
The Food is fresh & the Waiters & Waitresses are efficient.
Cleanest Taco Bell in the area...Professional Staff also.
Its a great fast food place
Always good at this location. The taste is fresh.
The wait wasnt that long but the the chicken tender taste like dough, the juice was water down.
Been here 30mins my order still not ready !!!!
Total reviews rating 3.7
199 Reviews for Taco Bell 2023:
Review №1
2021-12-24If i could give 0 stars i would do that everytime i come here its something on 12/21 i went there around 9:10 pm and wanted to order a chicken quesdilla which i was told that he only had a limited menu available and they was only selling tacos then today i go there around 1:45pm and order a soft taco and a doritos loco taco get home and i have a hard taco and a dorito loco taco but they were nasty
Review №2
2022-05-23Fast and friendly service. I ordered a slushy and the machine seemed to be broken. Instead of them serving me a half frozen slushy, they offered me a different one. They even suggested a flavor and it was really good.
Review №3
2022-06-04They are extremely ghetto in this location, and the employees steal your Uber Eats orders. Three times they gave me the wrong order, or no order at all, from Uber Eats, and they threw my food in a bag, letting everything leak and spill out. This place is terrible!!
Review №4
2022-06-21I have never been treated so kind at a Taco Bell before kudos to this spot.
Review №5
2022-07-03Diamond in the ruff.great food and service. Dont ever,remembering when I was thanked for my business,until today. Very knowledgeable service persons about the menu.
Review №6
2022-06-30Belive it or not this place got a little better. If the food stay on point we will be major dump due to the trash workers they be hiring
Review №7
2022-07-02If you ever want to encounter rude employees that will refuse to make your order then come here. They’re all extremely rude and unprofessional.
Review №8
2022-07-22Clean location. Kind staff. Never have to wait long for ur meal
Review №9
2022-05-03Her: babe, I was wondering can we stop for a bite?Me: Sure babe. Just seen fresh grocer, probably behind us 20 clicks.Her: I was thinking like something for us, 🌮 Bell!Me: Us. Im alright lovely. What you have the taste for?Her: I want a supreme crunchwrap, double cheese fries, locomotes (cinna. Bites).Me: & a water!Her: the drink comes with it😒
Review №10
2022-07-18This place is hit or miss. Sometimes cinnamon twist are hot sometimes not. Which is it. I thought a supreme taco included sour cream? Like where is my 85 cents then? Also I feel like if a nationwide commercial is currently advertising the lastest taste maker you should know what I am referring to;)!