The Salvation Army Family Store & Donation Center in Lebanon
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Lebanon, Lebanon County, Pennsylvania, US
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Site: https://satruck.org/
- Monday:9AM–7PM
- Tuesday:9AM–7PM
- Wednesday:9AM–7PM
- Thursday:9AM–7PM
- Friday:9AM–7PM
- Saturday:9AM–7PM
- Sunday:Closed
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Used to like this place till they got the batch of employees they currently have. Not a one of them has anything pleasant to say and they look like they eat sour apples. After being chewed out for wearing my mask over my mouth only because of medical reasons Im not going back. Funny part is after rehearsing the story to my local friends group more of them had similar stories and are never shopping or donating again. They could be thankful I did it the best I could without going against their illegalrules they would rather you die before you let yourself be able to breathe. Plus its very over priced in alot if things. Ill support local thrift stores who actually care about their customers!
My son hit the racks with the cart by accident and the rack fell. There were 2 employees standing at a rack and seen the racks fall and watched us pickup the racks and clothing. They stood there watching. When we got it all cleaned up they came over and said thank you and made it look as if they did it.
The store itself is wonderful, its a fun time for my family and myself to find treasures there! With that being said something has to be done about the management, Rose is a very unpleasant manager my middle age mother purchased a sofa there and she went out of her way to treat us like scum, it was embarrassing, we asked for a junk piece of cardboard to lay down in our truck bed and an employee was going to let us use it, no d you this would have been thrown away. Not only did Rose embarrass us but she also verbally repremands her employees in front of customers. Very disappointed in their staffing choices, its supposed to be a store to help people and this woman running it has no compassion for her fellow human beings. I have mentioned this incident to friends of mine that also shop this store and without giving her name they knew right away who caused the problem because they themselves have felt belittled by her on many occasions.
I always find at least one bath in. My find was some plated silverwaree to craft something out of them. Wind chimes perhaps. Prices on a lot of items have almost doubled since I was there, but its been a few years. No more senior days, but in a way im glad. You could never get on the parking lot. I will return get soon.
Do not shop here if you have a medical reason for not being able to wear a mask. They have Karens at the front door who will treat you very rudely and disrespectfully, even after you kindly explain that you have a medical reason for not being able to wear a mask. Its discrimination and its illegal for them to turn away people who are unfortunate enough to have a medical condition.
Very large selection of nice clothes and a small section of house hold items, unfortunately as nice as it is the employees obvious lack of enthusiasm and hatred of being there distracts from the whole experience, theres also far to many missing price tags which means they will not sell it , no matter what.
The womens jeans were not in order on the tag right. The mens clothes are on the tag and have sorting sizes on a hanger where you can find which size you need. I had to look in the pants for the womens to see if it was the right size for me and that took time and back ache.
They have good prices, the only bad thing they have is that if a merchandise dropped its ticket and you are interested in buying it, they do not make the necessary adjustments to sell it to the customer and leave the store satisfied and happy instead of using the price of another equal or similar they do not take it off the floor and do not sell it I had that unpleasant experience I left the store very sad and upset.
Total reviews rating 4
141 Reviews for The Salvation Army Family Store & Donation Center 2023:
Review №1
2021-09-12First time here, nice large clean store. Items are organized and felt that the prices were reasonable. Will be back again
Review №2
2022-04-26Over the years we have shopped here many times. Purchased many good values.We were here recently. Some things have changed.The store is cleaner.The aisles are wider.But, there is far less merchandise to select from, in all departments.Also, the prices are higher.So prices are higher everywhere, but the merchandise is obtained for free.So the only price increases should be electricity, heat and higher wages(are they higher at Salvation Army?).The last thing is that it was senior day and far less customers than usual.They likely knew what we already experienced.Anyway, it is a good place to drop off clothing and items that you no longer need but is still in good condition.
Review №3
2022-04-25Nice clean store and I enjoy shopping.Just know you only can really shop until 6:45 not 7 since they start closing the store at that time. I hope they will change their signs to correct this.
Review №4
2022-07-09Their prices are TOO high for used stuff. AND the employees are just awful. They are extremely RUDE! Wont be shopping there again
Review №5
2022-01-25Cleanest and organized salvation army store Ive ever been to. And my son loves thrift stores so Ive been to a lot of them. Even the toys were organized and lined up nicely. Most places things are just tossed on a shelf.
Review №6
2021-12-31After picking up a few things the register was next. RUDE. Nothing else describes it. A simple question was asked. Do you offer military discount? The answer:NO. We dont offer a military DIScount!!Fine. You have yourself a great day.
Review №7
2021-08-22Nice big store with large, spaced-out selection. Clean restrooms. Everything is very well organized. The only thing I don’t like is the clothing is organized by style/color rather than size, so you have to dig through EVERYTHING. Prices are someone high but reasonable on sale days.
Review №8
2022-03-17Store is clean. Workers are nice, and it helps that they have sales every day.
Review №9
2022-06-01Multiple racist comments from the managers, very out of touch. very high prices and unfortunately they have no human sensitivity.
Review №10
2021-01-08Was there for the first time yesterday.Prices were great, it was half off day and really nice items. Had a great time shopping and looking for vintage items. But when I got to the register to check out I was the only one in line at this time and I felt rushed, cashiers very unfriendly and hurried through the process. I live 30 miles away and besides the checkout time it was great.Then I got all the way home and looked through my stuff, everything was wrapped up good and made it home intact. But realized I was missing two chenille pillow shams that I paid 8$ for. Maybe if they didn’t rush through the checkout process I wouldn’t be out of my items and my 8$Won’t be returning anytime soon