Trustco Heating & Air in Philadelphia
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Philadelphia, Philadelphia County, Pennsylvania, US
Site: http://www.trustcoheatingandair....
- Monday:8AM–7PM
- Tuesday:8AM–7PM
- Wednesday:8AM–7PM
- Thursday:8AM–7PM
- Friday:8AM–7PM
- Saturday:8AM–1PM
- Sunday:Closed
Best!!! After reading all the reviews I called Trustco Heating and Air to come out to fix a furnace issue we were having. He came out the same day and quickly service our furnace. After working with another heating company that was unable to identify the issue I was amazed at how well Frank knew every component of a rather complicated old furnace setup. It turned out to be a rather easy repair and Frank charged a very fair price. I highly recommend Trustco to anyone and will definitely call him first next time I have a heating issue. Thanks Frank!!!
Frank was proficient in his work and detailed oriented. He initially came to repair my old heater but it wasnt feasible. I have signed up to have him come out annually for maintenance on my heater. It was a pleasure meeting him and his team! Everyone was courteous, considerate and patient with my questions. I would highly recommend them to anyone!
I usually don’t write reviews, but since I use customer reviews to select Trustco Heating and Air to install a Hot Water Heater, Furnace, and Central Air I thought I return the favor.Here is some of the selling points why l selected Trustco Heating and Air after getting other estimates.The owner Frank is the person who does the estimate. He is very knowledgeable, patient,and thoroughly explain what needed to be done. He worked within my budget and didn’t try to up-sell. There is no middleman.Frank is part of the crew that does the work, a big plus since he knows what was discussed during the estimate.His crew are courteous and polite especially Mark who help to remove window units as a courtesy to me.I am very satisfied with the work that was done and, I would highly recommend this company. Call them for an estimate you won’t be disappointed.
Update from previous post. We had a minor inconvenience since our unit was installed. We called and Frank came right out to check it out, along with getting the replacement pieces we needed in no more than two days. Just great, friendly, and speedy service.We called in for a quote and Frank was the most reasonable down to earth guy! He helped us along the whole process with even getting approved for credit. Him and his guys were quick and efficient with getting the job done. We had a whole new heating and AC system installed. Even after the work was complete, we had to make a minor service call and he made every effort to squeeze us in early the next morning. Great work. I love supporting the small family made businesses and you should too. Give him a call for all your heating and AC needs!We thank you! Christine & Ron!
I was very fortunate to use Frank & his crew during the heatwave this past summer🌡☀️They were very helpful and patient when I was asking them my many many questions. I had a complete heating and ac unit replaced at a competitive price 👍They cleaned up their entire job afterwards leaving nothing behind.Happy wife happy life.. Thanks again Trustco crew.I have recommend you to others twice already✌
I had called Trustco two summers ago when my ac was not cold. I needed Freon and they were honest and advised me it would be costly and not worth it to keep replacing freon and to test for the leak. My system was about 18 years old so the honesty was appreciated! So it got through the summer and I kept what he told me in mind. Sure enough, this summer it lost all freon and it was time to go. I called Trustco because I remembered how nice, professional and honest they were. They came out the next day, gave me a very good price, after going over all of my options and questions for replacing the entire hvac system. They came the very next day and replaced the ac and heater in one day! Three techs and it was done and it works great! It is very hard to find a company that you feel you can talk to honestly, get good information, good price, good product (Coleman) and immediate service. For me, my experience was great and I will not hesitate to refer someone to them.
Frank came in and installed my ac system and heater. He did a great job and worked around the time I was available. They kept everything clean and had my systems up and running in less then 3 days. I would definitely recommend Trustco. I got three other estimates and no one came any where near their prices. Do yourself a favor go with Trusco, you will be happy you did.
Frank is a true craftsman, honest, and dependable. I called Trustco when I was out of town to fix a heating and air conditioning unit that stopped working. Frank came out diagnosed the problem and fixed it like a true professional. I have called on Trustco for three separate occasions and every time they have delivered and charged me fairly. I highly recommend Trustco to anyone in need!!!
Frank, the owner of TrustCo Heating and Air, answered my first call right away. Being he was in the area, he actually swung by about 10 minutes after we first got off the phone to provide an estimate. He took the time to explain things to us and then gave us a more than fair estimate for the job the same day. Frank and his assistant, Marc, were tremendously professional, knowledgeable and friendly. We have numerous animals on the property, but they were more than willing to accommodate my requests to keep certain doors closed, etc. Frank even took the time to cut some of the bricks that lined our landscaping so they would be useful for creating a new boundary for the central air unit outside. They even re-routed some of the lines and wires to the central air unit that ranged across the inside of our garage to allow for more accessibility. It took Frank and Marc two days to complete the entire job and their work was exceptional. Before the new central air unit was installed (our previous unit was from the early 90’s) we didn’t get much cool air upstairs. With this new unit (Coleman) we now have a consistent temperature throughout the home, which made us both EXTREMELY happy. The heater is also Coleman and has a unique feature where, based on the temperature, the unit will decide whether to fire all of the burners or only a few. Again, that was Frank’s recommendation and we are extremely happy with it.All in all, Frank and Marc did amazing work. My wife and I are extremely satisfied with the work and the price. We had a few different companies stop by for estimates and no one beat TrustCo’s estimate. And let me tell you, they are worth every penny. You won’t be disappointed.
We just moved into a new home and went to use central air for first time. The air was not coming out cold. Trustco identified the issue quickly and did a thorough inspection to see that everything else was functioning properly. Several other items were identified that would have eventually caused additional issues. Had they not been so thorough we would have had more issues we would have to deal with but now I don’t have to worry about that. I would highly recommend Trustco to all
I am a property manager in Philadelphia and surrounding counties. Ive been using Frank for several months and Ive already given him quite a few jobs. Hes very knowledgeable in HVAC and I never had to call him back after he completed a job. I highly recommend Trustco Heating & Air.
I was very impressed with Trustco. Frank and his assistant fixed and serviced my high efficiency Coleman gas furnace very quickly and at a great price. He also knew that a specific part on my furnace had been recalled, and did all the footwork of checking to see that it was covered under my warranty so that I wouldnt have to pay for the part. He also identified a low gas pressure problem with our supply line from the street, and advised us on how to go about having PGW address this issue. He was also very communicative and responsive to us throughout the whole process. It is nice to know that if I have need of repairs in the future, I know a great company that has my full trust.
Frank was extremely helpful in getting my heat pump working again. He came out fast (same day) and was thorough in both evaluating the problem and explaining it to me. He had everything working again within 1.5 hrs and for a reasonable price. Id highly recommend Frank!
Trustco has served us well for the last 8 years. They rebuilt our old furnace in our older Philadelphia row home and it has been working great for the last 6+ years. Frank is very friendly and professional and they have always charged us fair rates. A great local and family run business!
Frank came out the same day that I called about my furnace not working. Quickly found out serveral problems including a gas leak. The next day the entire furnace was ripped out and replaced with a brand new unit which was priced lower than the other companies I had spoken with. Definitely recommend Frank at Trustco for any hvac needs. Quick, reasonable and will go the extra mile
Frank was great! Our heat went out late Friday night but we didnt realize until Saturday morning. We called after our usual guy said he couldnt come and Frank promptly returned our call and was out within 5 minutes because he was in the area. He was honest, professional, and fixed our problem quickly and the price was very reasonable.
AC went down on Memorial day so i called Trustco and within 5 minutes after leaving a message Frank called me back and came over that afternoon and replaced the contactor that had burned out and got us up and running. Now that is what I call service ! Frank and Fred came out a few days later and performed a full maintenance service on my system and a replacement of the fan guard on the condenser. If you want an HVAC contractor that is professional, on time, and reasonable dont hesitate to give Frank a call at Trustco.
My boiler kept going out, so I called Trustco because of their reviews on Google. I called on a Sunday (Super Bowl Sunday). Frank, the owner answered, and scheduled to come to the residence the following day. My system was older than my mother and a repair would have been just a bandaid. Frank discussed his pricing for installing a new boiler. I must admit I was happy with his quote, so much I asked him to start that day. Getting a new gas boiler is far from cheap (especially if you want it done right). I was extremely pleased that Frank didnt take advantage with the cost and provided exceptional service overall!
Trustco did a great job repairing our very old boiler. They were very professional and courteous. It was a very dirty job, but they didnt mind - they spent the time needed to get it done right. Were definitely having Trustco back to service it yearly, and when the time comes to install a new system, well be sure to have them do that too! I highly recommend them.
My heat stopped working at my house, having 2 young kids I was hoping to get it fixed the same day. Frank conveniently came out after I got done work, took the time to explain and show me why the heat stopped working. For a very fair price the heat was up and running again! Just call him dont hesitate!
Frank was super knowledgeable and helpful. He helped figure out a problem and then gave our system a full service. Days later I wanted to tweak part of the system hed fixed, and he walked me through how to do it over the phone - at no extra charge! Im a grateful and happy customer, and I know who Ill be calling for my next servicing.
My heater stopped blowing warm air, called an hvac company and got song, dance and games. Got smart and called Trustco. The technician, Frank, arrived in a timely manner, was a total professional. He diagnosed the problem and got to work with the repairs. My heater is working great, its working more efficiently and air flow has increased by at least 40%. when he was done he cleaned his area, explained what repairs he made and showed me before, during, and after photos. I highly recommend this company for all your hvac needs. Frank, job well done!
Frank came out with his team and handled my HVAC needs quickly and efficiently. He gave me an initial estimate that was fair, and went above and beyond what the job called for. I would absolutely recommend him, and he is now my go-to guy for any HVAC needs in the future. Thanks Frank!
I had Trustco come by and work on my blower fan that was on its last legs and decided to fail right in the middle of a heat wave. Frank, the owner, was responsive, professional, and willing to trouble shoot the blower rather than jumping immediately to installing a replacement. He found faulty wires in two different places and was able to get it working again. If he didnt take the time to investigate the electrical issue, the job could have easily been double the cost. I have construction experience, and being able to hire/work with someone whos punctual and will go the extra mile is worth every penny.
My husband and I moved in to one of my old childhood homes; of which we were not sure if the heater was safe to use due to the age of the furnace. We called trustco and they were able to come out the very next day! Frank and his son arrived and performed a safety check on our furnace for gas leaks and carbon monoxide. A gas leak was detected and repaired in all of 30 mins! Customer service was great and prices are reasonable. We Will definately be using this company in the future! Thanks Frank!! Laqueya and Laneir
Called frank friday morning because my ac unit broke down; he came to my house first thing the next day and diagnosed the problem. I ended up needing a completely new unit and frank installed it that week; job was done well and fast. I would do business with frank again and would definitely recommend him to others.
We hired Frank to do a very major job that some other heating contractors didnt want to bother with. He split up the heating in a multi unit building that had been on one ancient boiler and installed a new high efficiency boiler, a regular boiler and an hvac system with ac. His price was much more reasonable than the other quotes we got. The work was done quickly, looks great and he planned it all so here would be minimal inconvenience to the tenants living there. We will use him for all future maintenance and would highly recommend him. It was wonderful having somebody trustworthy working on the house, not having to worry about it or check up constantly.
Frank and Matt came within 3 hours for a heating repair on a cold January day. The problem was fixed that very day and had heat again before night fall. The cost was about what I was expecting so I believe it was reasonable. Frank explained the issue very clearly and simply for a person like me who has no hvac knowledge. He actually went even further with some basic helpful tips like closing vents restricts air flow and the cheaper filters are better for the system. A recommendation for something cheaper?! You dont hear that often. Its hard to find contractors or repairmen you can trust but I believe Ive found a trustworthy hvac company and plan to stick with them. Definitely recommend this company.
Our water heater was not working, which meant COLD SHIVERING SHOWERS! Uh, no! I quickly went online and found TRUSTCO. It was 6pm and I spoke with Frank, he was able to come to our home that night and fix the issue in less than an hour and a half. It was a small fix and cost less than purchasing a new water heater. Frank was professional, friendly, and very informative. He was even kind enough to point out our loose duck pipes (which could be very dangerous), and he secured the pipes properly at no additional charge. Needless to say, because of TRUSTCO, I can shower without feeling like Im about to dip into a bucket of ice! Also, Frank even text me the next morning to make sure our hot water was working! Great service! I now have TRUSTCO on speed dial for any future issues!
My central air unit was not working, called Frank Tuesday morning and he came out in the afternoon to look over the system. He was able to find the problem and had it repaired in less than an hour…and he did it at a good price! I’ll be using Frank for maintenance on my systems and I recommend him to anyone who is looking for heating and air service
Did a great install of a high efficiency furnace for less than what others wanted for a normal furnace. He did everything we agreed to, even if I said not to worry about it. I had one issue that he followed up on and made it better than good. Very happy, Franks the man!
I highly recommend Trustco! My ac unit wasn’t operating properly. Frank quickly educated us on the unit and the issue. Fixed the problem immediately. Now my unit is working better than ever! I’ll definitely will be giving Trustco a call for my annual ac cleaning. Thanks Trustco!
When my heater stop working I was cold and uncomfortable even I had space heater it wasnt enough to keep me warm. Frank came with his helper and he quickly but carefully fixed problem and he charged me reasonable.. No wonder he has all 5 stars rating and many people are happy.
After several HVAC companies for service of our 2 heat pump systems, we were weary of being told with every visit that we needed different parts and the cost was always in the thousands of dollars.In despair, we found Trustco Heating & Air on Yelp and we decided to try them. They took their time, patience and research to diagnose our problems, spoke knowledgeably and truthfully and worked efficiently, cleaning up after themselves.They seem like honest, hardworking, reasonable mechanics with much experience in the HVAC trade. And, we will be happy to be their customers ongoing. We highly recommend them! GOOD JOB, GUYS!!!
What A Relief!I looked online in search of a heating and air conditioning company that could service my heater and get it ready for the winter months. After reading the reviews about Trustco I decided to give them a call and schedule service. I spoke with Frank and scheduled the service. On the date scheduled he arrived promtly. He told me what the service intailed and asked if I had any previous problems.I had a previous issue with smelling something that had a sent of smoldering wires and wax. I had no idea that it was parts inside the heater that caught fire and burned. Frank diagnosed the problem and informed me of my options and ultimately what would be best to do should my options not work.Frank & his parter Ken both presented themselves very professional through out the length of the job. Frank explained the usage details to me so that I could have some idea of how my new system works. I am very pleased with the system. I would definately recommend this team to anyone who is experiencing heating and/or cooling issues.Thanks Gentlemen!!
My wife and were referred to Trustco by a neighbor. They showed up the next day and quickly diagnosed the issue and solved it without any hassles. It was a simple fix and was shown how to fix the heater if it happened again, which I thought was super cool since that could easily mean money out of their pocket. I could go on forever, but will simply say that I loved the experience and they will be first on my list should a repair need arise.
The unfortunate need for help with our HVAC has twice lead us to TRUSTCO. I am a big DIY fan, and as much as I can, I will do.The first encounter with TRUSTCO I had a frozen coil. I had called in desperation to many different companies. The only one to respond via phone was TRUSTCO. Not only did they respond but they came out to assess the problem in a timely fashion. For a nominal diagnostic fee I was given not only a direction to work in, but an educational lesson of how to approach the problem. Frank was more than helpful and open in his willingness to assist.The second time was just today. My condenser fan blew, I was able to diagnose it myself. And, again, in desperation for parts on a 90+degree Sunday morning I called around. And, again, the only one to return my call was TRUSTCO. Frank was there again to assist and direct. Sunday, the day when all HVAC contractors and supply shops are off or closed, I got the materials needed, Frank took the time to give me another important lesson on HVAC, and I continued my travels on the DIY road. I am currently sitting in a cool and comfortable room, much improved from the 88degree heat box my family endured this morning.TRUSTCO is there when you need them.
They came out within an half hour of calling and found the problem right away. had the part on their truck which was great and they finished the job in less then an hour. They were professional and knowledgable about my heating unit. Gave me some great recommendations on how to do prevent care. I would highly recommend using them for any heating/ac issues!!
Total reviews rating 5
75 Reviews for Trustco Heating & Air 2023:
Review №1
2021-09-10Phenomenal work! ✅ Our AC was leaking over the floor on Labor Day and Trustco came out within the hour to help! I am incredibly thankful for their service! Our drip line was clogged and Trustco rerouted the drip line and added a pump. They were eager to help without hesitation when I had a complication and quickly resolved the matter! I’m incredibly happy to have my AC back and no more water on my floor! I truly appreciate their hard work and dedication to their customers! Thanks Frank! 🤝
Review №2
2022-06-28I highly recommend Trustco Heating & Air. Just had my AC unit serviced and a new thermostat installed. Everything is working great. I am very happy with the price, service, and knowledge.
Review №3
2022-07-25Once I explained what was going on, Mr Frank Immediately found the problem and fixed it and he recommended I install a safety alarm system.Mr. Frank was very understanding and professional with his work, TrustCo earned a new Customer, I totally recommend This company
Review №4
2022-07-28My AC broke in the middle of a heat wave and Frank and his team were able to get out the same day and fix the unit. I highly recommend using Trustco for any HVAC needs!
Review №5
2022-07-06OMG Frank and Ike were wonderful they came to my home the same day that I needed them for my HVAC service . He was knowledgeable and helped me tremendously I would recommend them to anyone in the area !
Review №6
2021-10-06Frank, the owner, and his team installed new heating and air conditioning units. An owner who does quality work and takes pride in his work. Allowed me to ask and answered all my questions. Goes above and beyond to leave his customers satisfied. Highly recommend using Trustco Heating & Air.
Review №7
2022-06-03Frank was very knowledgeable and accommodating. He answered all of my questions and did a great job. I highly recommend.
Review №8
2020-03-28We needed to replace our AC unit for our two story row home. Frank came out quickly, evaluated the system, and gave us a fast and very fair quote. One week later we had a new AC system. He handled the installation professionally, even arranging for the crane rental needed for the unit. The work was excellent. All in all, a great experience. Can not recommend him enough!
Review №9
2022-03-01They installed our new hvac system and did an amazing job. Explained the new thermostat to us as well. Very good at what they do!
Review №10
2021-08-14Our HVAC stopped working in the middle of the night on a Friday. Not just any Friday, the hottest Friday of the summer! I tried calling 24-hour repair companies in the area and either got no return call or was told they could come out until Monday morning. I called Trustco and not only did somebody answer the phone, but they came right out in under an hour. Fixed our unit and gave us lots of tips for keeping it healthy. The cost was very reasonable. We are going to have them do our HVAC maintenance. Very professional. Highly recommend. Thank you much!