Kerbside pickup
Yes
Verizon Authorized Retailer - TCC in Philadelphia
Categories
Location on the map
Philadelphia, Philadelphia County, Pennsylvania, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Delivery
No
Health and safety
Mask required
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Amenities
Wi-Fi
Yes
Planning
Quick visit
Yes
Payments
Cheques
Yes
Debit cards
Yes
Phone: +1 215-218-9733
Site: https://locations.tccrocks.com/p...
Site: https://locations.tccrocks.com/p...
Opening hours
- Monday:10AM–7PM
- Tuesday:10AM–7PM
- Wednesday:10AM–7PM
- Thursday:10AM–7PM
- Friday:10AM–7PM
- Saturday:10AM–7PM
- Sunday:11AM–6PM
Verizon Authorized Retailer - TCC in other cities:
Comments (199)
Lawrence was incredible!! We called 20 minutes before he was supposed to close on a Sunday! It was an emergency because my daughter had lost her phone and needs it for work. He waited for us and then took all the time to make sure that she was completely set up with everything that she needed! I couldn’t recommend of Verizon store more highly! thank you thank you thank you Lawrence!
Shamika was amazing to us in getting new phones! We are not tech savvy and when frustration tried to creep in, she calmed us down and reassured us the she would help. She was patient, professional, and extremely personable.Would turn to her as my Verizon Wireless Guru anytime! I’d give her 10 stars if we could.
Brianna was so helpful getting us a new phone! We will definitely be coming to her for all future phone needs. Excellent customer service-- thanks a bunch!
I was there a week ago and couldnt ask for a better service. Particularly, the person who was there at the time was Lawrence and he was courteous and very helpful in resolving all the customers issues. Verizon is lucky to have people like Lawrence working for them.
The team in here is amazing. Even when there is a line, they try to get everyone through as quickly as possible while maintaining attention to detail. I highly recommend making an appointment for you go in, but trust this team, they have your best intentions in mind and are far superior to the other Verizon locations.
I recently purchased a new iPhone on Snyder Avenue in South Philadelphia. I received excellent customer service from Shamika!! She answered all my questions and handled the transfer of data seamlessly. She was so knowledgeable about additional questions I had with adding lines and doing things that were most advantageous for me. If you need a phone, she is the person to go to. Thank you Shamika, I’m loving it!!!!
I went in unsure if I wanted to get a phone and decided last minute I was gonna go for it! Then there was an issue with my card just as the store was closing. Lawrence worked with me and patiently waited while I took care of the issue. He was also super helpful and went above and beyond to have me out of there with a new phone as fast as possible! Thanks Lawrence!
Brianna was excellent with me and really gave me the phone that fit my needs. I also watched her patiently help an older gentleman. Very good experience with her help
Just went in to replace my older phone. I was helped by Rob who did a fantastic job getting me all set up. He helped me while also maintaining the people entering and being able to answer the store phone. Dude rocked. Thanks Verizon
The store is pretty sparsely furnished, which was weird, but in terms of available services and equipment they had everything I needed. I went to replace a phone and Miko was a great help with that; he even took the time to review my account and point out a loyalty incentive I hadn’t yet accepted which saves me $5.00 on my bill each month.
Shamika was a great help throughout the entire process. Despite dealing with multiple people at once and being the only one in the store at the time, she was very helpful and efficient all at once. I recommend going to Shamika for help the next time you visit a Verizon store.
Shamika helped me at the store and she was absolutely lovely. Quick and efficient - and a good person. Highly recommend this store, there was no wait at about 430pm in the afternoon on a weekday.
Guys here are great. Both times I used this location I quickly ran out of work to get there right when they were closing and both times Lawrence and Raymond opened the doors for me and stayed later after closing to help with my phones. They definitely both went above and beyond. Thanks guys.
Miko was really helpful in helping me upgrade to a new iPhone for almost nothing. He also stayed after hours to make sure all my data had transferred. Great service!
Brianna was the best Verizon representative EVER!! Made the process of returning our equipment easy and painless. Thank you for all your help 🙂
Cant fault the store for the company messing up. I upgraded my internet connection today and the Verizon website said to just show up to the store and the equipment would be ready to pick up. And even said no need to call. They had no record of my order when I got there and calling support didnt get me anywhere either. I now have to start the process over again.
Shamika was great! Quickly handled equipment return and then shared info that will help me with phone upgrades. Great job!
Shamika was a superb, fantastic, wonderful customer service representative!! She helped me and my husband with new phones. And we don’t understand lot about the phones and she was fantastic with explaining everything!!!
Had a problem with my account. Miko was able to clear everything up in a timely matter, quick service with a smile! I hope to not have any problems with my account in future, but I know where I will go if I have any!! Thank you
Lawrence was extremely helpful! Even when dealing with many tasks, kept his cool and if he was getting annoyed, didnt show it. It was a nice difference from other stores.
Was the first coustmer in the store. Verizon rep was helpful and polite. She was pretty busy as there were a few other people coming in after me, and the phones ringing off the hook, while being the only one working.
Brianna was very helpful with my appointment. She was pleasant , knowledgeable and well informed. It was the best expirence I’ve ever had. Thank you Brianna
Shamika Helped me with everything.she was understanding, knowledgeable and most of all patient.I am 70 years old and not very tech savvy …she saved me from a lot of headache
Briana was more then helpfull! Made the process of switching phones easy to understandAnd did it whil e a smile the whole time!From now on she will be the only verizon rep is go to!!!!
In all my 20+ years of having a cellphone, never have I had such outstanding service as I did with Miko. The man was totally by himself in the shop yet accomplished the work of 4 people. Not only that but he was patient, knowledgeable, and ridiculously efficient. 10 stars for Miko. Someone get that man a raise.
Brianna was extremely helpful when I was in the store today. Very patient and helped my me and my mom. Took time with us and was pleasant and nice .
Laurence helped me fix an issue with my voicemail that had been going on for 3 years! They were patient and tried so many things, and took the time needed to solve an issue that others have been unable to resolve. Thanks so much!
Shamika helped us port over a number from at&t and add it to our current account. She was extremely helpful and we appreciated her patience through the process. Thank you!!
I had been putting off an upgrade for a while and went to TCC Snyder when my old phone was on its last legs. Shout out to Lawrence and Ray for helping me decide on the right one and getting it set up! I’ll definitely be back.
Shamika was great! She helped me pay off my phone, get an upgrade, and transfer all of my data over without any problems.
Shamika was great she helped me get a new device with 400 dollars off the new iPhone 13 highly professional and people oriented.
Shamika was great with helping me get a new Samsung s22 ultra. Go see her for all your cell phone needs.
Had a wonderful experience with Lawrence as he helped me through my forgetting passwords and driving myself crazy .. he was calm and experienced with the equipment .. thank you Lawrence!
Brianna was very helpful and knowledgeable with our getting new phones today. She is an asset to Verizon thank you
Shamika and Lawrence were wonderful. They were so helpful and my experience was seamless and they were fun! Highly recommend this location!
Shamika was great with helping me get my new Samsung s22+. Shes great
This is unacceptable. This Manager is scamming people. Google said the store will close at 7pm.I was there at 5 and waited for 50 minutes because the sign says return in 20min. But no one returned. People believe the sign and wait in this very cold weather for no reason. Probably this guy scamming people with is sign so they get tired and leave. It is very sad that Verison treating their customers like this. Made them wait in the cold like this. Very frustrated with the service.
Brianna was an delightful person and a great help, she knew her work and I was very pleased... thanks brianna
Shamika was very helpful with assisting me with getting my new pixel 6a up and running
Zach and Terence were so helpful and kind! I went in at 5:30PM and left with a completely new phone by 6:30PM. Best Verizon service Ive ever had.
Ray was such a helpful technician and got us back on track quickly and with a smile. So happy to have such a great employee to help us. Thank you for hiring such great people Verizon:)
Shamika was very helpful with helping me get a new pixel 6 pro. Thank you bunches
Shamika was very nice with helping me get a new samsung s22+.
Lawrence was Phenomenal! I lost my phone and didn’t remember my iCloud password. He called Apple to help reset it and although I had to wait 13 days (bc of Apple) , Lawrence gave me timeframe and also helped me once my password was restored. All my contacts, apps, pics uploaded back to normal. Great employee and great with customers!
Shamika was great with helping me get my brand new iPhone SE for my husband and I thank you
Bri was the best!! She helped me and was knowledgeable and patient with my purchase of the s22 Ultra! Love the phone and store was clean and service was the tops!! Thanks again!!😊👌
Shamika was extremely knowledgeable and helpful. Go check her out for all your wireless needs.
I came in 30 minutes before close like a jerk. Brianna stayed late and was super patient helping me upgrade my phone! I highly recommend this location!
Brianna needs a raise she was amazing with helping me if everyone recieved the customer service Brianna provided then they will get the best citizenship thanks brianna promote her now
Wonderful experience at this location with Shamika. She was extremely knowledgeable, professional and courteous. She spent quite a bit of time with us and answered our questions patiently, making recommendations as needed. A terrific asset for Verizon.
Shamika helped my wife and I get 2 new iphones was very patient and kind with assisting us. Was great 👍 I recommend her
Had a really great experience at the TCC Verizon at 25 Snyder Ave. Lawrence was extremely helpful and kind as he facilitated my purchase of an IPhone 13! Great store.
Shamika was very helpful in helping me choosing a new phone and finding deals. She laid out all my options very clearly.
Shamika was very nice with helping me today with my Fios bill.
Brianna is my God one of the most helpful representatives that I’ve ever worked with and I’m an older person so it’s very important to me so make sure she gets a raise
Shamika was very helpful with getting me 350 off my new device thank you
Brianna was nice she tookwd the time out the busy day to help me and I insisted she take $50 for her amazing service my phone is working now
Shamika was extremely courteous, knowledgeable and professional. Her demeanor is exceptional in customer service. It was a pleasurable experience.
Brianna was very helpful with my drop off as I was very frustrated trying to find the proper location. She was very professional and pleasant. Thank you Brianna!
Shamika waa great. She upgraded my phone and transferred the data in 30 minites. Also, she found a great promotion that saved me alot of money.
Very busy in store but Brianna somehow found a way of multitasking to get my equipment exchange done quickly while dealing with multiple other customers. Many thanks!
I wasn’t minding her at the beginning but by the end she is just not customer friendlyStating she gave me something when she never did she placed it on the tableVery Unprofessional when you walk inside a store you want a good vibe and definitely I didn’t get that from the beginningSo ***GloCe0 Step up your Customer Service Roll SMDH
Brianna was amazing she helped my mother get a new phone was knowledgeable and gave good and positive energy Im working with her all the time
Stopped in to return my router. Brianna helped us and was friendly, efficient, and took great care of us. Cant ask for more.
Brianna was a doll she was respectful calm and down to earth my daughter loved her energy and I got a new phone suitable for me to use
Brianna was nice she helped me get my equipment and I even got a new phone wasnt trying to lol but she sold me switched from ATT
Ray was an exception rep to get my phone and my wifes phone up and running with no problem. Great experience, will come back again.
Shamika was very helpful this morning assisting me with my FiOS.
Lawrence was great.Took his time with me. Would recommend your store to all. Thank you.
Brianna was so patient. My screen was completely cracked and it was so hard to get in there, but she was so determined to get in my phone to unlock it, and she DID!!!! Thank you so much!!!!!
Went into Verizon on Snyder Ave and Shamika was so great with helping me getting a new Samsung with 800 dollars off my new phone. Great experience
Shamika excellent help in purchasing a new phone. Patient in a busy store, excellent service.
Brianna was awesome! I just returned a set top box and she was super helpful!
Miko gave me and my husband outstanding service! Very patient and knowledgeable. Would definitely recommend Verizon Snyder Ave.
Brianna helped us today. Super helpful. Professional. Fantastic attitude. A total gem! Thanks Brianna!
Shamika was very helpful and efficient. I will request her when I need to return. Thank you!
Shamika gave me excellent customer service, making sure I received the best discounts available!
Ray was very helpful and patient with helping me finding the issue with my phone and then purchasing a new one.
I hsd to change my phone Brianna gave great customer service positive energy and helped me upgrade my phone I had for 7 years thanks again
Shamika, Thank you so much. Was really helpful with getting my mom a new phone. Definitely will come back
I came into the store and last minute closing time everybody was so nice miko and Ray why is it Im really helped me out a lot they helped me out a lot
Brianna was a saint so nice and got me in and out fast when it was crowded she was taking customers back to back getting people serviced efficient
Shamika was the best ever! In and out in record time with the phone 💯 % I highly recommend asking for her!
Briana was my helper.. even though I just returned my router she helped me and she was attentive
Brianna helped me swotch android tp iphone i love her she talked to me we had common interest i would gove 10 stars of i could
Shamika was great helping me get a AOL. Thank u so much very nice girl
Miko was really helpful. Some of the best customer service Ive had since moving to this city.
Shamika helped me pay my bill today very nice thank you for your service.
We were lucky to find the store quiet on a Sunday afternoon. Our customer service rep, Raymond, couldn’t have been more accommodating. We had many questions about the Verizon offers, plans, and phones. He hit it out of the park. We also look forward to visiting the new store in Snyder Plaza.
Shamika was great with helping me get my new Samsung s22 with the 400 dollars off great work
Rob was really helpful - definitely a bright spot in a rough day : )
Shamika helped me very much with getting my husband a new phone great work.
Shamika helped me get a new s22 ultra with 400 dollars off, was very helpful excellent 👌
Lawrence is the best! My wife and I wanted 2 new iPhones and we were switching from AT&T to Verizon. Lawrence walked me through what the process would be like, called me when the phones arrived, then stayed with us 30 minutes AFTER CLOSE to ensure the phone number transfers went through correctly. He made the nerve-wracking process smooth and easy for us!
I went to this location to open a new phone line and Brianna was very helpful in the process and made everything super easy
Shamika was very helpful in gettingMy wifeAnd my self a new phone ,good person.
Shamika was great with helping me get a moto g power thanks for the hard work
Brianna was wonderful and helpful, took care of my issues right away and went above and beyond
Brianna was amazing she did small talk with me and helped me with my box thank you girl
My phone wasnt working properly Shamika helped me with getting a new device great service
Lawrence was so helpful and patient! Fully recommend this store
I had excellent service today ! The new girl Toni is really cool took her time helped me figure out what I needed and what was best to do from my current plan !
Shamika was very kind with helping me get a new pre paid plan
Shamika did a fantastic job explaining all options and helping with set up.
GREAT personalized service here (from Raymond). much better than Ive experienced at other Verizon Retailers
Shamika was very helpful with helping me return fios equipment thank you
Brianna was extremely help and efficient. She immediately offered to assist and provided exemplary service.
Brianna was great and was able to manage multiple customers at once without missing a beat even when the store was super busy.
Best experience ever.. lost phone & these guys were very very helpful. Don’t know what I would’ve done if it weren’t for Lawrence
Shamika was very kind in helping me and my husband get new devices. She’s great
Everyone was super helpful at this location, especially Brianna. I was able to pick up my order in no time.
Brianna was super helpful and provided great customer service. She was a pleasure to work with.
Brianna helps me every time I come I love her energy she be getting me in and out 👍🏼 Promote that girl already Toni was sweet girl to she was training but doing so well
Great service! Very helpful and quick as I traded up my phone
Brianna was an excellent person at Verizon. She went beyond for us
Friendly, professional and efficient service by Brianna at Verizon at 1300 South Columbus blvd in Philadelphia. Antonia was training and greatly help.it is refreshing to talk to people who care about customer service and like their job.
Thank you, Shamika, for answering my product question so efficiently and also, for offering to check on my latest updates status! Great job!
Coach was a absolute pleasure to work with me made everything simple .He made my shopping experience a simple process.
I came here to return the equipment. It wasnt that long of a wait; even though it did have a few people, the service was fast. My return was fast, and the guy who attended me was friendly. I do, however, have two complaints.1. The person attending me wasnt wearing a mask2. One of your employees was legit walking around the store in her socks. Not that big of a deal, but it threw me off only because of how dirty those socks were... it was just gross.
Brianna was helpful she helped me get my Phone back up and running also activating my New Phone
Antonia was excellent in helping me find out how to save my pics I thought I lost she was on point to be newHer coworker Brianna was cool she funny as hell
Miko is very functual to greet me kind humble n meek, I give him 5 stars
Brianna did a great job, helped me get new phone and great trade in, very helpful
Shamika is awesome.New phone for my daughter at Christmas.And now new phone for the wife.And saving monthly cost.Thank you Shamika.
Briana at Verizon on Snyder Avenue was courteous, king and willing to go the extra mile. Thanks Briana. Thanks Verizon!
Was in and out with a new phone in no time. The TCC employee, Ray, was very knowledgeable and helpful.Great service.
Brianna was so helpful!!! And got me the best deal 10/10 would recommend
Brianna wasVery helpful… saved me a ton of cash and was very efficient and thorough
Shamika does whatever it takes to manage your account. Even with plenty of people in the store managed everyone coming in and got everyone taken care of.
Shamika helped me today with my FiOS thank you and was wonderful
Shamika helped me and my wife get a new phone was very kind and helpful.
Enjoyed my experience and was taken care of very well. I highly recommend stopping by!!!
This store has very limited inventory so do not expect to leave with what you want or be able to test any equipment. Raymond is the absolute worst for multiple failures during creating a new line with Verizon.1. Raymond ordered the incorrect color new phone.2. Raymond claimed he submitted a gift card request for 500 dollars because we started a new line. He never actually submitted this request nor were we actually eligible.3. Raymond could not figure out how to set up our new phones in store. My husband had to return to the store to drop his old phone off for trade-in as we were switching phone plans. After a month I noticed my husbands phone had not been processed. We went back to the store and apparently Raymond just stowed his phone away in a drawer... for a full month and did not contact us. He also did not return my call/voice-mail when I tried to ask about the phone status.Goodbye Raymond. Lawrence was much more helpful and I believe he will successfully correct his mistakes!!
Shamika was very patient and professionalShe is definitely an asset to Verizon
Shamika helped me pay my Verizon FiOS bill, very kind & helpful.
Shamika was great with getting me my s22+ with 800 dollars off great employee 👌
Busy place but they really tried to be as efficient as possible - Shamika had me in and out within 5 minutes when I was expecting to be here an hour or more. Top quality customer service!
Brianna was informative and nice made me feel comfortable ill be working woth her all the time
Shamika helped fix problem with my moms phone. Great service and help.
My son needed a new phone Shamika helped and was patient and kind.
Shamika was great helped me with getting a new device great employee 👌
Best staff. Always able to get it done
Shamika was great helped me get a new device very helpful 👍.
Thank you and shout out to Shamika for helping me out she had excellent customer service and answered all my questions to a T Thanks and I fully recommend going to here she help me get my 13 pro
Shamika was helpful today with assisting me thank you
Shamika was super helpful with assisting me very much appreciated.
Lawrence was super helpful switching over to a new phone, thank you!!
Shamika helped me get a new phone and she was very helpful and friendly
Shamika was great with helping me with my equipment drop off.
Shamika helped me pay my fios bill very helpful
Shamika really went above and beyond. She saved me over $400. Really she’s the best!
The customer service is attentive and informative. Easy to get to in the new location and answers all my concerns
Shamika was very helpful with buying my device payment out.
Shamika is seriously the BEST. Most experiences at Verizon especially in the past have been stressful, frustrating, and unpleasant and she made it so easy and stress free. It was also super quick and she’s SO helpful and knowledgeable. Overall great experience, highly recommend her!
Shamika helped me today with my fios very helpful
Shamika was great helped me today thank you so much
Brianna was nice helped me with my bill and very sweet
Brianna is wonderful. Hope my new equipment is nice and speedy!
Came in for a phone upgrade and Ray was super helpful with everything!
Shamika was very helpful and set everything up thoroughly
Brianna was the Best custermer service rep ever , very knowledgeable of equipment and helpful. Walk me through everything promote her NOW
Lawrence was an excellent and knowledgeable sales associate. He was extremely helpful when I was there to purchase a new iPhone. He took care of all my needs from purchasing the phone to helping me choose and then he applied the appropriate screen protection product. He answered all my questions and made sure that the phone was up and running before I left.
Brianna was excellent and helped me out with everything I needed.
First time here. Had hard time finding. I called store to find out exactly where they were located the worker directed me to the store better than Google did. When I arrived he greeted me. He was very nice and professional. I received my equipment in a timely manner.
Briana was exceptional the whole team was fantastic but Briana made the whole experience a pleasure
Shamika helped with my FiOS today thank you
Brianna helped with my daughters phone. They are the best. Great customer services
Very straightforward service! Hope your foot gets better soon, broken foot guy!
Thank you Zack and Miko for your help and patience today! I would recommend this place!
Brianna was fast and efficient and very pleasant. All staff should be like her.Dianne
Shamika was incredibly helpful. Helped me in no time
Shamika helped me today with my VM thank you
Brianna helped me get my router , she was very nice and polite to me . Thank you love
Shamika was great with helping me today thank you
Brianna was great. Super fast and easy pick up.
Brianna helped me with my equipment she was very nice and helpful
So I just want to say Lawrence is amazing!!! I was looking for a car charger and nothing worked and he was nice enough to charge my phone for me. I was stranded without my phone and he literally saved me!!! And he convinced me that I need to switch to Verizon, so I will be considering it. But he is an absolute gem and very knowledgeable about the products. Thank you Lawrence 😊
Shamika was great! She got me the perfect phone I was looking for!
Briana was very friendly and helpful!! It’s nice to have great support.
Had to pick up a WiFi extenderAnd I was greeted by a store representative which helped my promptly.great service in and out in 5 minutes
I just went there to drop off my old Verizon WiFi tower. The store associate was just about to leave, but she stayed and completed the return. I was very appreciative. Great employee!
Brianna was very nice and courteous and answered all my questions very well!!
Brittny was helpful and we had a fun conversation she’s lit
Shamika was awesome! Super helpful and smooth experience all over.
Today I bought a new IPhone and I was helped by Lawrence. He was extremely helpful and patient .
Shamika was very helpful with getting my new device.
Lawrence was great. He helped me with an order for new IPhone 12 Pros and then helped me set them up the day that I picked them up. The transfer of all kinds of data including apps was initiated and completed quickly. The apps continued to download after leaving the store because the versions for the 12 Pro were very different than the versions for my 5C. He was great .. very calm, pleasant,and polite.
Shamika was great with assisting me today great work
Shamika helped me with getting a warranty exchange very kind.
Total reviews rating 4.3
199 Reviews for Verizon Authorized Retailer - TCC 2023:
Review №1
2022-05-08Devastating news from a teenager. Dad, my phone is broke. You know how it works. It must be replaced ASAP. Either insurance or upgrade. Fortunately this one was due for an upgrade and the wife volunteers to go get it. Makes it last thing on her to do list and almost does not get to the phone store in time. Arriving with minutes to spare before closing she encounters Lawrence who not only helped her but stayed well beyond closing and according to the wife, even helped fix up the family plan which was actually out of data. Wife comes home with new phone in hand and great story to tell of Lawrences excellent service. Asked me to write this review. I happily obliged. Happy wife happy life. Happy teenager helps.
Review №2
2022-04-06Brianna was fantastic. I went in and told her I am not buying a phone mainly because I thought for sure I was going to overpay. Well Brianna was cool, calm, and collective when dealing with me. She was very informative and told me all about my many options and promotions that were going on in the store. I ended up buying a phone and am very happy with my decision.Best customer service I have ever had in Verizon. I highly recommend coming into this store and asking for Brianna.
Review №3
2022-05-12Brianna was very helpful! When the phone I wanted was not in stock she was able to order it, and was willing to be flexible and work around my work schedule when it arrived the next day. She made sure everything transferred over to the new one and got everything I would need to protect the phone set up, and got me out by the time I had to go. Thanks so much Brianna!
Review №4
2022-05-05Staff is helpful, polite and personable. Brianna was amazing with helping me select a new phone and accessories. No pushy sales vibes. She was even patient and helped me when my toddler had a meltdown :) Will return here next time I need a new phone.
Review №5
2022-03-31Lawrence is the best! He was informative, patient and most helpful with setting up my new phone. He was very patient with explaining to me promotion details and what charges to expect. Normally getting a new phone is grueling but he simply took care of every aspect with ease!
Review №6
2022-03-08Antonia at this store was so helpful and friendly. She and her coworker went above and beyond to help me with my new phone. I usually do not look forward to going to ANY Verizon store, however this one was a lovely and painless experience. So lovely I had to give them a 5 star review! Highly recommend going to see Antonia at the new South Philly Verizon store right next to the Acme. The store is brand new and super chill - also very clean inside with lots of seating and parking.
Review №7
2022-07-20Had 2 excellent service experiences with Verizon employee Shamika at this location. She assisted us in upgrading 1 of our phones, quickly and expertly. She also alerted us to an almost free upgrade on one of our other phones. She made sure we understood all the costs, installed our screen savers and made the process very pleasant. Our first positive Verizon in-store experience in years.
Review №8
2022-08-21The 2 sales associates, Lawrence and Martia, were absolutely amazing. The spent a long time with us exploring different options and helping us understand how to use the brand new iPhone 13. They were patient and thorough, giving us as much time as we needed to decide on the best option. How lucky we were to walk into this store and leave completely satisfied.
Review №9
2022-05-20Omg. Brianna was amazing. My phone was stolen, I came in basically in tears and she was wonderful. Helped me get a new phone and reassured me that I could potentially get money back if my phone is found. She was so polite and also helped me get in and out super fast since I came in during my lunch break. Would give 6 stars if possible!!!!!
Review №10
2022-03-12Best Experience I’ve ever had at any cell phone store. Lawrence Livingston helped me set up my FIOS and add a line to my business account. He was helpful,knowledgeable, and incredibly efficient. The store is beautiful. Definitely will come here for all my Verizon needs.