Delivery
Yes
West Central Equipment in New Alexandria
Categories
- Farm equipment supplierATV dealerConstruction equipment supplierFarm equipment repair serviceIndustrial equipment supplierLawn mower repair serviceLawn mower storeRoad construction machine repair serviceTractor dealerTractor repair shop
Location on the map
New Alexandria, Westmoreland County, Pennsylvania, US
Service options
Accessibility
Wheelchair-accessible entrance YesEdit infoPhone: +1 724-668-7172
Site: http://westcentraleq.com/
Opening hours- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:8AM–12PM
- Sunday:Closed
West Central Equipment in other cities:
Comments (72)
After months of research, I decided on a John Deere S240 or a Husqvarna TS242XD. I jumped on the chance to get the JD after being contacted by West Central Equipment when an S240 became available.It was delivered by a highly knowledgeable guy that same day. The tractor was clean, gassed-up, all fluids were okay, and the deck was level.Having mowed with it only 5 or 6 times, so far its been great! Im really glad I got the Kawasaki motor on a unit backed by John Deeres quality & reliability reputation.
Had small issue with my 2021 X350 lawn tractor after first use. called salesman next day, came and picked up tractor at 8:30 am and was at my home when i arrived from work same day. NO questions asked. Tractor is running great. Couldt be more pleased with the customer service i received!
Buying experience very good, havent had to deal with service yet.
Courtesy and friendly sales staff. Tractor arrived as promised. Machine runs great. Love the power steering and power lift deck. Highly recommend West Central Equipment.
Received my 2019 John Deere 370 tractor back with scratches all over the hood and deck. I discussed the matter with the owner and he hung up on us. I will be Pershing this matter further. Very poor service. We will never purchase anything else from West Central. I hope I run into the owner one day. He thinks he is a tough guy LOL
Very prompt communications. Loving my new John Deere zero turn mower. I would recommend West Central Equipment to others.
Very Professional. Very kind,honest and friendlyBoth the sales person and the deleivery man were ver understand n explained in details any questions I had. It was a great experience.I’m very happy with the purchase I madeI made the call to inquire about a tractor n Frank explained everything I need to know. I explained what I was looking for n he made some suggestions. He was not a pushy sales person. He was honest and took his time to answer my questionsI bought the tractor over the phoneWhen it was delivered Sam was great also. A young man but he took his tome and again explained all the do’s and don’t’s. Great young man. I could tell he knew what he was doing and that he truly enjoyed his job
Wow can’t say enough about this place, awesome employees, great atmosphere! The sales people know there stuff and the service department is very helpful, West Central Equipment is the ONLY place I will go for all my outdoor equipment needs. Still Family owned and operated too. just an overall great business place. thank you!!
Great sales and service. Very professional and worked with us.
I have a John Deere 6420 Premium Cab 640 self leveling loader that threw a LOT of codes. Doug and the rest of the service department worked through them very methodically. They diagnose the problem and took care of it. I’m thrilled with the quality of work they did and they will be my go to dealership. I highly recommend West Central Equipment!
Great experience through the buying process. My sales person Dave O is very knowledgeable and made sure I was getting a tractor that fit my needs. Thanks Dave!
By far the absolutely best tractor dealer Ive been to. I have shopped around for six months for a tractor and have been to many dealers and this place blows them all away. My salesman David Osiol was very helpful and very knowledgeable about the products he sales. He took the time to show me every single function on the tractor not only showed me but made sure I completely understood everything. He even stayed after after work to make sure the financing was taken care of. I highly recommend this place to anyone who is in the market for a new or even used tractor. They definitely earned my respect and also my business from now on.
Tough to get through to the sales guy what I wanted. He just wasn’t picking it up. He tried selling me some tractor that didn’t fit my needs. I switched sale en when john was off and got my tractor I wanted.
Bought a new mower nice good service have buddy that works there he loves them .no 4 star time will tell that. Found me a mower could be found and I mean everywhere no mower
I stopped in to pick up parts for a friend of mine. The staff was knowledgeable and pleasant to deal with. It was a very good experience.
Money matters not the customer. Do not under any circumstances give these people your money. I bought a new 2025R and after a week I realized I should have been put in a 2032 or 2038. My sales guy talked me into keeping it longer. After 6 weeks and 9 hours I started the conversation about trading it in. Understanding I would have to lose something. I take a day off work and make an appointment with the sales person to work this out. I get there and the sales guy is not there. They call him and he says oh I forgot. They hand me to this other sales guy who acts like this is a bother to him when he was just drinking coffee doing nothing at his desk. I look over a new machine and get an awesome product demo from their mechanic, and if I had got this product demo the first time I never would have bought the 2025R.Then the sales guy comes back and gives me the numbers after 6 weeks and 9 hours to trade mine in I am expected to take a 35% loss on it. When questioning the sales person he told me eight times in conversation but sir we have to make money when we resell your 2025. I never asked them to lose money just asked them to be more reasonable.I then left and emailed the owner as I was upset and not getting anywhere. He did not respond instead forwards it to his son who sends me an email and says the deal is what it is. They were in no way shape or form willing to work with me.I stopped at a Kubota dealer just to see their trade number on my machine. Explained my situation. In like 5 minutes the store owner comes out talks to me, asks me about my property and my needs then gave me a full demo of 3 machines. Then gives me a trade number $3,000 higher than west central where I bought my deere. Imagine that this place who never sold me a thing is more willing to help me than the place I bought it.Bottom line at west central equipment as soon as you sign the paperwork they do not care about you. They only care about money.
Hello folks, I bleed green and yellow! ! These folks at West Central are super nice and have tons of equipment for your everyday work around the house or farm. I recently purchased an x738 in 2016 and could not be happier! ! Great sales department, great parts department, big inventory! ! The Butler store and the New Alexandria store are the closest to me. Both great places! You can also subscribe for their latest offers and deals. No need to go anywhere else! ! God Bless, keith
So I stopped in here making commercial delivery in a tractor trailer. I had several pieces of equipment as well as crates. When you pull in the front entrance he turn your tractor trailer to the left and stop and then back around the right side of the building to their outdoor loading dock. They do have a large forklift or they can get in your trailer and unload you. Theyre very professional, quick, and well get you in and out of there in a breeze! These guys know what theyre doing!
Very friendly, knowledgeable, and professional. Purchased a John Deere riding mower and a Stihl chainsaw. BJ, the salesman was enjoyable to deal with.
It was a great experience, all my questions were answered and the service was excellent. I couldnt ask for any better service.
John Deere parts and service for lawn and farm equipment. Almost always gets my parts in 2-3 days. Usually a little cheaper than what I find online. Not that there are any cheap JD parts. Sells and services other brands too.
These guys were great, super nice and efficient. Bought two new front tires for my tractor which is a Kubota. I Wish Kubota dealers were this polite.
Bought my new toy. 1025R
Had the parts I wanted for my decade old little John Deere D170 lawn tractor in stock!
Very knowledgeable staff. Bought a Stihl weed whacker and absolutely love it. They helped me pick out the exact size I would need for my yard.
Excellent place to work with. Bought a planter from Frank. Everything was super easy and got a really good deal.
They were wonderful very nice accommodated us for everything we wanted but if you spent $10,000 on somebody on a company wouldnt you be happy to I even got a pink hat yay
Great place to do business with . They go that extra mile to make sure everything is right. They make the process is so easy .
Seemed like well stocked company if your a John Deere person.Made delivery. Fast unloading time
Top notch and complete service and parts. Friendly and Knowledgeable Staff. Great sense of humor in the service department sharing laughs with customers.
It was pleasant all individuals were professional and courteous friendly and helpful a good visit
Just driving by taking pictures, the outside display of equipment is very impressive. Everything is neat, clean and perfectly lined up.
Good place to buy a John Deere tractor and a good place to have a used one serviced
Very good Service Dept. Doug was very helpful and patient with my inlaws. Everyone there is helpful.
If youre looking for something for a John Deere they will probably be able to get it it wont be cheap.
Spent numerous hours researching a mower , Dave was a great help and helped with my choice
Great service! Very happy with our tractor.
I bought a new subcompact tractor Great people very helpful no pushy so
Very fast service very nice people to deal with
Great people to deal with. Very nice dealership..
Great service!!
Great experience. Met with Jay. He is very professional and helpful.
Nice selection of everything John Deere. Knowledgable sales people.
Very patient with me and VERY knowledgeable friendly people!
Top notch parts Department! They always go that extra step to do what they can to find that hard to get part
Fantastic selection, great service and knowledgeable employees.
I would highly recommend.
Not very warm I was in the buying mood but got turned off.
Great service, very knowledgeable staff.
Great people,great service
Good service by mia smart girl
Great customer service n equipment
Good people good service after all it is a DEERE
Great price on a tractor.
Great nice staff and product
Best place to get a tractor
Very helpful and courteous.
Straight shooters, talk to Frank for sales
Great parts people
Good
Always Great!
They sell and fix the same
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Total reviews rating 4.7
72 Reviews for West Central Equipment 2023:
Review №1
2022-06-15Nice folks to do business with, I had no problems and I’m very happy with my John Deer lawn tractor. The salesman I worked with took the time to fully explain how to take care of my mowers maintenance, which I appreciate. Thank you!
Review №2
2022-04-11Bottom line up front, every aspect of my interface with this particular company has been as hassle free and professional as possible. When I was first looking for a lawn tractor, BJ and the staff could not have been more helpful in providing information w/o a high pressure sales attempt.When I made a decision, BJ was helpful in making me aware of what was in stock at his particular location, what was available from their other stores, and a realistic expectation on how soon I could have the lawn tractor delivered (a timeline that this business actually beat by several days).After ordering the lawn tractor, I looked at other possible options for a utility cart to use with it, but came back to a John Deere option for that as well. When I spoke with BJ on the phone, he let me know that they did not have that particular cart in stock, but that he would reserve the next one that came in for me. I forget how many days passed, but it was very soon that I was thinking that I probably should take the time to go into the store to place a firm order. However before doing such, I received a call from BJ to let me know the cart came in, he had it assembled, and I he just needed to know if I wanted to pick it up in person or to have it delivered.Overall, I could not have asked for a better experience. Every person I encountered at the New Alexandria West Central Equipment company has been professional, knowledgable, and easy to work with. Just an outstanding business.
Review №3
2022-05-18I have purchased several machines from Dave. Sales experience is excellent no pressure. Machines work as advertised. Totally recommend
Review №4
2022-04-14Mid-afternoon 4 days before Easter, I had issues with mower deck on my John Deere 300 and was dreading a service call that would prevent the lawn being mowed before the weekend. I called West Central and spoke with Service Director Grant who walked me through the problem over the phone. Grant even stayed on the phone until I went back into the garage to make sure the mower deck worked. No service call required and the grass is looking good for company on Easter. Thanks Grant!
Review №5
2022-02-01Excellent folks to do business with. Sales are very knowledgeable and service is great. This is my third machine purchased from West Central and very please with the experience.
Review №6
2021-12-09If you have to order parts here, be sure the person who calls to tell you they are in has them in hand. I made a ninety mile round trip to pick up an order that took over three months to complete (not their fault, parts were temporarily unavailable from Deere). I was notified that the parts were all in. The computer says all the parts were in, but two employees spent twenty minutes and could only locate one of three. Two hours of life and ten dollars in fuel for an unnecessary trip to New Alec and I still cant fix a tractor thats been down since August.Update: Adding a couple stars to my review. A week or so after not being able to pick up my order, I received a call from Bobby in parts. He was able to locate all the parts I needed and would have them shipped directly to me so I wouldnt have to make the trip again. I appreciate the follow up and have received the parts as promised. Thank you for the follow up.
Review №7
2022-05-17Great business with fantastic people to work with. A special shout out and thank you to our sales rep. Frank!
Review №8
2021-10-14The salesman was very friendly and informative. There was no pressure to make a purchase and when I decided to buy the process was extremely streamlined. The equipment was delivered on time and the delivery person was very helpful and knowledgeable. Overall I am very satisfied with my purchase and all those involved.
Review №9
2022-04-08Very happy with the whole experience from buying to you keeping in touch on how you’re product is working out . Thank you
Review №10
2022-05-27Very friendly and great service