Woodward Properties in Philadelphia
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Philadelphia, Philadelphia County, Pennsylvania, US
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Absolute disgrace. Accidentally I made a extra payment because THEIR online system froze they won’t waive the check cancellation fee. Which I don’t understand. If the system froze and y’all see I made the payment twice. Why cant y’all waive the fee. When everything is in good standing just a system glitch. And the person I spoke to on the phone was soooo disrespectful. No reason that a person that pays their rent have to go through this.
Okay so I live in Landon court. We moved in a year in a half ago. When we first viewed the place we thought it was perfect. The amount of space you get for your money was great. The first night after move in we took showers just to get out with white paint stuck to the bottom of our feet that took days to scrub off. Well maintenance though it was okay to paint the bottom and sides of the tub white instead of replacing it. The tub under the paint was disgusting. We never complained about it just bought a huge tub mat to cover it, so that was problem number 1. A week after we moved in we started spotting roaches here and there in the kitchen, we knew for a fact we didn’t bring them with us because this is our first appointment so all the furniture was brand new! Well I called my dad and he came over with boric acid and put it in the most important places being as tho I had a 1 year old at the time I didn’t want it where she could touch it. Weeks go by and the roaches subsided for the most part. But then they came back; we would do the same thing evey time they came back they would go for a week or two but be right back. We didn’t call maintenance the first few month with this problem because we didn’t want to be “over dramatic” so we gave it a few months to see if we could fix the problem ourself using bait traps and boric acid. NOPE we were wrong ! The roaches here were indestructible, so we put in a maintenance request. They came out and sprayed and said that an exterminator would come out the last week of the month. The exterminator came but a few weeks later the bugs were back ! So yet again another request was put in and the same thing happened maintenance came to spray them exterminator the last week of the month. Again the bugs came back. At this point I called the corporate office to complain about the problem and told them that I thought the whole building should be treated. The lady I spoke to claimed that the maintenance supervisor was on vacation and she would get back to me the following week; she never did. So I wrote everything I told her in my maintenance request. The last time they sprayed the house a few days later the bugs migrated to other parts of the house which was so disgusting and terrifying. I’m scared of bugs and to even think they may be in your bed while your sleep or crawling on your things is disgusting. Maintenance never showed up and nether did the exterminator the next time I had to call. Finally I got to talk to some neighbors just to find out they have the same problem plus they have a bad infestation of mice ! At that point I put in my 60 day notice because I was fed up. Welp I still have 37 days of left here but got the new place over lapping so we will be at the new place in 6 days ! This experience is the worst and these last few weeks we been trying our own methods to get rid of the roaches ( so that we don’t take them with us) if I were you I would not rent at Landon court apartments unless your okay with mice and bugs. All of my fellow neighbors are also moving out. I wish anyone who tried to move here luck !
This is the WORST leasing company I have ever had to deal with. They took $75 from me because my move out date fell on a Saturday and they are closed on the weekends, therefore they said I was late turning in my keys. Yet, I was TOLD by the local leasing agent, Jasmine, that it was ok to turn my keys in that Monday. They refused to give me my remaining safety deposit even after I explained to them the situation. You would think after being on time for my rent every month and leaving my place SPOTLESS when I left they would be more understanding. The women Terry and another lady are just a holes. Just a heads up, don’t believe the local agent, Jasmine, if she says it’s ok to turn your keys in the slot and then she marks that you were late giving your keys back.The property I stayed at was Landon court, which was also disgusting. There was an infestation of mice and a roach problem. I lived in Delaware county for 7 years and NEVER dealt with the type of living conditions I did there.DO NOT RENT WITH WOODWARD PROPERTIES!
Please stay far away from renting any property from this company, they are horrible, their buildings are infested with roaches and rodents all throughout the building, they go up on rent every year and fix nothing!!!! They do not respond to tenants complaints, they are just a horrible horrible company!!!!!
Do not live here I REPEAT, do NOT live here !!!!! The entire building is beyond infested with roaches and mice and management does nothing about it. My ceiling almost collapsed, they had to come in and replace the entire thing so I couldnt be in my apartment for 4 days and they didnt compensate pay for those 4 days I couldnt be in my apartment. It smells so horribly of mildew EVERYTHING you own will smell like it. you can see roaches as you walk into the building DO NOT LIVE HERE
I wish I could give 0 stars. The worst experience I ever had. I cosigned with my mother who has impeccable credit. My credit subpar at best. I waited forever to receive a response if I was approved for an apartment in Lansdowne. Then I didnt even receive a call. I called them with my mother, whom they called btw. I was presented with rude behavior from a woman by the name of Andrea, who stated she was the person who ran our credit and made the ultimate decision. Andrea continued to make nonsensical talking points, when I inquired about the method they use to approve people. The whole ordeal seemed very shady. I assumed they never had intentions of giving us the apartment. Mainly because they didnt have answers and we were rushed through the conversation only to be placed on hold. I was on hold for 10min for seemingly no reason. Andrea picks up the phone to now boldly lie that she cant answer questions and she hangs up on me.If you are of sound mind, I suggest you turn away immediately dont waste your money and some of these other reviews are scary.
I have lived here a year and a half. If you are looking for a descent sized place for cheapYou have found it! Thats the positive.. In my last month at Patricia Court, I have caught 13 mice. Yes 13. Maintence has done everything they can. The owners or whoever is in charge, is pathetic. I have specially asked what will be done for the infestation I have been told they will only treat a case by case basis. Mice live in the walls. According to corporate. The amount of traps, poison, and dead carcasses that have been thrown away is utterly disgusting. Every morning I walk my dog we find another dead mouse. Apparently this is an issue that just had to be dealt with. I can promise you I am moving to a better complex and area that will not treat an infestation like this lightly. In addition to the mice, if youre trying to do your laundry you are better off at a laundry mat. They have 3 washers for aprox 35 apartments.. You do the math. It is truly an unfortunate experience and cannot wait to move on. Best of luck if you choose this place.
I am A employees at Woodward Properties.Its is very much satisfieing for a person in my situation. Job before this were much more pay with 10xs the pain!! I am payed fair without any pain or problems.God Bless The Woodward Properties Family 🛠
I live in woodward apartments and while I was on vacation, facilities came and robbed me of my TV. I know because they came in with a key. Whats worse is they left my door open when they left. Thank God my neighbors didnt come in
Woodward property is a unprofessional and do not care about their buildings roach infested mice infested and maintenance don’t do nothing to maintain buildings they been buying more buildings but can’t keep up with the ones they have I wouldn’t recommend renting with this company
I loved this apartment. Its the perfect space for one person and it was extremely close to my school. The apartment was cozy. Only complaint is that there is no way to adjust the heat so in the winter its too hot in here.
We just moved in and we read the reviews on Google thinking it was a really great place. The place looked nice but the paint started falling apart in certain areas, doors dont close, windows dont open, parking door and remote works once in a while which you pay monthly for, the intercom is in a place no one goes to so you have to go down everytime you have a guest, there is a mice infestation. Also they turn off the heat on april 15 despite it being unseasonably cold this week and the law stating that landlords must keep heat on in the months of may where the outside weather is less than 60 degrees (my biggest gripe at the moment because its 45 degrees) and the fact that every maintenance guy has keys to every apartment and comes in anytime without calling ahead for a maintenance request made maybe a week or two ago. when you tell woodward properties marybeth that thats troublesome and she tells you tough luck, it might make your maintenance requests alot harder to get answered. i insisted that i receive a call when someones about to come to my apartment.
Where do I begin....My husband and I were shown an apartment in 2015 by Morgan leasing agent from Woodward Properties. Well on move-in day, we were VERY SURPRISE AND UPSET because our apartment was a COMPLETE DISASTER AND IT WAS NOTHING LIKE THE APARTMENT WE WERE SHOWN. I have tried to contact Woodward Properties since 2015, and assisted that we move to a better location, because my two year old son, as well as myself; continuously, keep getting sick due to the MASSIVE MOLD ISSUES. I have contacted the following employees at Woodward Properties: Morgan ext. 1040, Eileen ext. 1020, and MaryBeth (who is supposedly the supervisor, according to Morgan). I am disabled, I have a two year old son, and a husband and instead of contacting us, WOODWARD PROPERTIES decides to sue us. However, EVERY TIME my husband and I attempt to have a MATURE CONVERSATION WITH MARYBETH AND MORGAN REGARDING OUR APARTMENT ISSUES THEY HANG UP ON US OR REFUSE TO TELL US WHO THEIR SUPERVISOR OR PROPERTY MANAGERS NAME. Both MaryBeth and Morgan stated that their supervisor/property manager is Woodward Properties. So if I go to their supposedly corporate office at: 4920 City Ave., #200, Philadelphia, PA 19131, and ask to speak to the Property Manger or Supervisor, is the persons name Woodward Property? Why conceal the name of your Supervisor? Why tell us to pay for something without an invoice to inform us as to what we are paying for? Why do we have TERMITES? Why dont we have a peep-hole?Woodward Properties, leave these ledgers by our door with no regards to privacy or to even insure that we are actually receiving these alleged ledgers.FOLKS, IF YOUR LOOKING FOR A GREAT APARTMENT WITH A FRIENDLY AND AN INCONSPICUOUS STAFF, THEN RUN!!! WYNNEFIELD TERRANCE APARTMENTS IS A DUMP! THE STAFF IS RUDE AND UNWILLING TO COOPERATE WITH THE DISABLED.
Worst management ever. If you are a student, RUN AWAY, specially if you are an international one. The do not respect their customers. Very rude staff such as; Morgan Taylor and Susan. Do not give your money to someone who does not provide good service, does not have integrity, and most importantly disrespectful. I believe one star is more than what this place deserves by far, but it is the lowest I can give.
I live in Bishop Hill apartment buildings which is owned by Woodward property I have had a constant maintenance issue for the past two years I have a leak over top of my balcony door Every time it rains my carpet get soap the water runs down at 240v outlet for my air conditioner which is very dangerous maintenance has done nothing But patch over the leak time and time again when I went to the office to try to move out they gave me no assistance they also have a sewer issue where the drains back up and fill your tub up with sewer water containing feces etc. Several people have tried to move out breaking their lease because of maintenance issues and people entering their apartment without them knowing they’ll threaten to take you to court and make you pay a lot of money for breaking the lease when they do not fix anything or have permanent fixes for any of your problems not writing this to badmouth the company just don’t think any human being that goes to work every day should have to put up with this
Hands down the best experience I have had renting and the lighting/window in the apartment is amazing. It felt more like the reception at a bed and breakfast than an apartment rental agency.
Want to give no stars, nice in the beginning going down hill..be glad when Im outta there!! Sure maintenence will come on time but the problems still exists.
This place is horrible and i mean horrible the Elevator is old they just cover the inside with new panels they change the call buttons and the elevator as of today 12/04/2018 is not working.Durings the winter months the heating system do not work and when u call them they just promise to come out and they dont when u call them back they do not answer the phones.Yet they raise the rent every year they doing work on the outside of the building and they done work in the lobby.Do not be fool by the looks the service stinks .
Eric was excellent fixing the issue I had. Great job keep it up the good work
Great customer service. I feel pretty comfortable with all the requirements to get an apartment in woodward properties. I know I will be safe.
Terrible experienc dont rent from them dont over priced apartments maintenance water floods in all units mold they never wanna help fix anything but be 5 days late court hearing tagged on your door
Receipt. The past they were good landlords and dealt fairly and directly with me.
Kristen was excellent knows her job thoroughly and was prompt responding to my calls and emails.
Customer service was excellent. Angela was very great. I love Woodward service.
Very helpful staff, makes moving in easy. Very flexible and accomodating.
Very nice very spacious very nice people
Great customer service it has been a great experience
Kristen was a pleasure to work with.
Very easy to work with and kind.
Do not even think about it
Management is the worst
Total reviews rating 2.5
41 Reviews for Woodward Properties 2023:
Review №1
2022-02-11I live in this apartment on 9 Windermere Ave on Apt L or Karen Court for about a year now together with my wife. If u were ever thinking moving into this very apartment pls think very strongly and think twice if u will about it. I do hope ur gut tells u not even to dare coz it’s just not an ideal place u ever wanna live. This apartment is certainly one of d most disgusting place I’ve seen and I believe so about all woodword properties. D apartment is disgustingly filthy is an understatement, d management will authorize towing companies to tow ur car at all times for no good reason for their own gains. D entire management team are so rude and disgusting as well. A lady by name of Caren who shouldn’t be on d job and she’s definitely not supposed to be in that office is so nasty with residents and she can be rude to anyone on d phone. Pls don’t ever recommend this apartment to anyone coz u would not wanna live here. Making things worse, d rent jumps from $1,100 to $1,300, an almost 20% straight increase on rent even in d midst of this pandemic that have left so many folks jobless and suffering. I will however take that increase up with d State and news media. There’s so many to mention about d ills of this disgusting place and their behaviors and treatment towards residents. Pls do not ever consider or have anyone consider renting this property.
Review №2
2022-02-10What is posted on the website is not what they actually have. I spoke to the leasing lady and she said the newly renovated was not on her list. None of what I talked about she knew of. What I applied for was a two bedroom at Patricia Court not as described(pictures are below for the description). So I was not being offered anything that I seen from the website. Everything should be accurate especially since they do Everything online and you cannot see the rental so more pictures would be nice. Process is nice and easy but when you go to see the apartment you cannot until it is ready and a payment is put down. Waste of money and application process didnt have what was advertised!
Review №3
2022-05-25Thanks to Eric taking care of the bathroom fan/ vent. Took 2 secs! Job Well Done!
Review №4
2022-02-24Property infested with roaches! Had rodent problems as well. Raised the rent by $100, but doesn’t take care of the properties! Do yourself a favor and avoid at all cost!!!
Review №5
2022-05-24Here at 375 cheswold road apartment Eric did a great awesome job for me thank you so much soo much thank you
Review №6
2022-04-26The maintenance man Eric comes as quickly and often as requested and is always kind.
Review №7
2020-11-15Please do not listen to the old reviews, I was about to listen to them before living in this apartment. The leasing portal, and the maintenance team are spot on every single time. On point. Great customer service. If you ever needed help they would get to you less than 5 mins. Living here for about a year now. GREAT room size and GREAT area for such price. Highly recommend
Review №8
2021-01-04Management needs work. No one is ever in office to do there jobs. Youll have to leave about 2-3 voicemails before actually receiving a call back. Paid a check out to them on the first my online account wasn’t updated until the 30th. I was told “no one was in office to do the mail”. Unorganized, unresponsive, & unprofessional.
Review №9
2021-01-20Roach infested mouse infested a little behind on payments because of covid and they are trying to evict me even though I have been paying what I can. They dont upkeep property well. Charge wayyyy too much for a one bedroom. Look for other apartments only use here as last resort.
Review №10
2019-12-11Don’t ever rent from them !!! They charge you 3 months rent & your security deposit to leave after you already paid your rent on time for a year. They RENEW YOUR LEASE FOR A YEAR without asking you if you don’t write a letter 60 days before your lease is up! I’ve never heard of that in my life, renewing a lease for a year without someone written permission! Unbelievable! Now you are stuck in this disgusting apartment infested with roaches!! I can’t stay here.