Wright Collision of Ambridge in Ambridge

Review №1

2022-05-21

Came here after a bad experience elsewhere through an insurance claim and I have nothing but positive things to say. Zach was professional and prompt and made sure I was taken care of. Told me would be three days until my car would be done and it was exactly that. Highly recommend them for your body shop needs!

Review №2

2022-05-13

The guys at Wright Collision did such a wonderful job fixing my 2019 Toyota 4Runner after it was in a minor accident. Zach was exceptional and was so helpful. He kept me updated at all times during the repair process and was so kind and patient regarding all of the questions that I had. I had a wonderful experience from beginning to end with them! 5 stars, I highly recommend!!!

Review №3

2022-05-25

My experience wasn’t great, but it also wasn’t terrible. I had to call them for months to check on the status of parts they were trying to locate for me, as well as, there was a huge lack of communication between them and the insurance company (not entirely their fault). After months of waiting, I finally get in there for a rear bumper replacement. The gentleman who works at the front desk, Zach, was very kind and professional and even made special arrangements for me to pick up my truck. Although, I noticed a few blemishes that were absolutely not on my truck when I had brought it to them (some type of taping line or clear coat overspray? And even little scuffs from the tailgate hinge, they were not careful dismounting/installing it). I brought this up to them, they said they’d contact me regarding the issue so it could be handled, never got a call! And for my biggest frustration- my original bumper that got replaced, had a very little amount of damage. So, I requested that they please place the original bumper in the bed so I could take it home. When I received the detached original bumper, it was covered in scratches! Looked like they had dragged it across a parking lot, someone had zero regards for it knowing I wanted to take it home and potentially repair it :/. Granted, they said the repair would take 1 day, and it did. They also had a guy that was able to help me get home when I originally dropped the truck off.

Review №4

2022-04-06

I took my truck in to have two separate repairs done as a result of two accidents. Wright collision had the truck for exactly three weeks. Zach at the front desk had kept me up to date on the progress of the repairs throughout the process. Three weeks did seem a little long, however the quality did not suffer. The truck looks as if it were brand new and you cannot tell that any damage ever occurred. I couldnt be happier with Wright. Highly recommend for body work!

Review №5

2022-05-26

Some minor repair from hitting a deer. Looks brand new again. I would recommend/ go back.

Review №6

2022-03-19

Got rear ended and this place did the work on rear bumper. Looks great. Took longer to get a part but no big deal. Zach (spelling?) was pleasant to deal with.

Review №7

2021-07-27

I was going to let this go but since they decided to lie to our insurance company here I am. Communication is awful here. We scheduled a week in advance to drop our truck off. They told us it would take 2 days. They didn’t even tear it down until the day after we dropped it off. Nobody ever picked up the phone to call us. We had to call them for any updates. When we were told that we would get a call back they never called. The girl at the front desk is very nice but she doesn’t follow through with communication.Our BRAND NEW 2021 pickup truck now has a new front bumper that does not match in color to the rest of the truck. It’s very close but not the same color. The dealer couldn’t match a brand new paint color. A shame. 2 days ended up being 7, they never contacted the insurance company letting them know they would need more time, and now they are lying to our insurance company saying we just dropped the truck off one day unscheduled and that’s why it was delayed. Pretty sure that is some type of insurance fraud! Our rental car was only covered for 5 days and the insurance had no idea until day 7 that we still had the rental. There was some sort of negotiation made between them and insurance there. Stay away from this place.

Review №8

2022-02-05

In my dealings with the staff I found them very professional and engaging I havent gotten the repairs done yet so I cannot make a comment on that

Review №9

2020-03-12

Brian and the crew are top notch. Had some body work done. Before they called us they detailed the truck inside and out. Looked fantastic! They take care of the customers. I have used them a few times. Never disappointed. Highly recommend sending your vehicle there.Once again thank you Brian and crew for going above and beyond.

Review №10

2021-05-14

Got my car repaired from them. There was chip on door that wasnt there before. Manager tells me its 10 years old car, if it was newer car, we maybe be able to do something so To me if People who have car for long time meaning their car cant be chip free. I wouldnt rate them higher.