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Phone: +1 800-266-2278
Site: https://www.xfinity.com/
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Total reviews rating 4.1

199 Reviews for Xfinity Store by Comcast 2023:

Review №1

2022-08-19

Please open this location soon. The staff is amazing and so. Is the location.

Review №2

2021-07-24

This store has amazing staff and excellent customer service for most if not all customer needs. Its typically a bit slow so most times people are in and out. They have a easy to use express pay and the management is very responsive, visible, and efficient.

Review №3

2018-04-22

Much better than first visit where the staff was too busy yacking , 45 min and got nothing done.This time staff was friendly and efficient, got out in 15 min after exchanging boxes

Review №4

2021-07-20

Xfinity Mobile plan is okay however dont have a balance of 1 cent (one penny) Xfinity Mobile will interrupt your service for a darn penny. How petty can a business be? I left sprint back in the day for this exact reason. So I will be looking for another, better service provider.

Review №5

2021-04-04

Today I got great service. I picked up my modem. they were very professional they acknowledge me, right away as soon as I walked in the door they said hello the place was clean and the guy who gave me my equipment gave me clear and helpful instructions on how to install the unit and if I cant do it how to get assistance.

Review №6

2020-09-04

I am extremely grateful for the gentleman that works there. I gather he is the manager maybe. On the receipt it says cashier - /=3.He legitimately took the time to answer and explain any of my questions and concerns. Even checked to see if i needed to change my equipment after one of their agents said i didnt need to but tried getting me to increase my monthly payment after I had originally called to get it lowered.With school starting and multiple devices being used at once, i was put to ease about all my original concerns questions. I really appreciate it this gentleman for explaining and event showing me what i had to do. I had my cable box and router Uninstalled and reinstalled in 15 minutes myself and it was because of the how thorough this gentleman was. I regret not hearing from his name. And I am very grateful for him helping eliminate a huge worry for me.Thank youT. Knight

Review №7

2021-03-23

So I walk in and guy all but accosted by the guy at door. I was a in a good mood and all.the guy called me retarded so I responded as i should and everyone gets involved. But couldnt believe how I was treated. But the lady at customer service desk that I tried to walk to begin with was nice and kind.im letting this go but warning other to tread carefully goin in there.if I was a jerk id call there customer service but im better than that an hope there employees treat customers better

Review №8

2020-09-17

A little pricey but well worth the money considering they have the best over all services minus having to interact with any of their live agents who all tell u something completely different than the other one did. Most tasks/actions can be done thru any of many of their super easy do it yourself apps leaving u in control for the most part. I Love my comcast..

Review №9

2021-02-20

Not a great selection of electronics, phones, tablets, watches, ect. What they do offer,, they only have 1/3 of in stock available for purchase. If they had more, I would give it a 4 star rating.

Review №10

2021-08-05

Excellent customer service given by Edward C. And store is very clean and they will greet you as soon as you walk in the door. I would rate this place a 10 stars business.

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